Super: Gift Wrap, Gift Message

Name: Super: Gift Wrap, Gift Message
Brand: Effective Apps
Rating: 4.8 (325 reviews)

Pricing: Free to install. Free trial available.
Rating: 4.8 (325)
Developer: Effective Apps

Upsell with the power of gifting: Offer free gift wraps, gift message and gift receipt and earn more

Super Gift Options allows you to offer physical and digital gifting experience for your customers. Increase your holiday season revenue, total order value & AOV by offering your customers to add a gift with purchase: Multiple paid or free gift wrapping, greeting card, gift add-ons, gift card, gift box and more. Personalize orders with gift note & gift message and reduce operation overhead with an automated email confirmation that contains the selected gift options and automatic order tags.

Add multiple paid or free gift wrappings, gift message and gift receipt options
Show the gift options in the cart page, drawer & in product pages with animation
Show the gift options for specific products only or for all of your products
Ideal for POD (Print on Demand) jewellery/perfume stores via Printify/Printful
Supports orders from Roposo, GlowRoad, GiftShip, FlipKart, Raffle giveaway &more

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Pricing

Pay-as-you-go Plan

Free to install

50¢ per usage of the Super Gift Options in an order up to a maximum of $10/month

A plan for growing stores - pay per order
Same features as in the Basic Plan

Basic Plan

$4.99 / month

Multiple Gift Wrap Options (paid or free)
Gift Message (paid or free)
Gift Receipt
Customizable design
Unlimited orders
Online support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (325)

Overall rating

4.8

Counts per rating level

92% of ratings are 5 stars
300
6% of ratings are 4 stars
20
1% of ratings are 3 stars
2
0% of ratings are 2 stars
1
1% of ratings are 1 stars
2

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for allowing customers to add personalized gift messages and wrapping options directly from the cart, which has led to increased order values. It features robust customization options such as adjustable text colors, fonts, and the ability to upload personal images, ensuring compatibility across various themes and devices. The app is noted for its simplicity, ease of installation, and maintaining website performance. Support is highlighted as a strong point, with a responsive team skilled in handling customizations and technical issues, enhancing the user experience.

October 2, 2024

I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time.

Specifically, the app is implemented in the cart drawer, but when a gift message is entered and the customer proceeds to checkout, part of the message entered toward the end doesn’t get saved and remains incomplete. Additionally, the saved message cannot be reviewed on the checkout page, so customers might proceed without noticing the issue.

I leave this review hoping that the poor quality of support will become more attentive and serious moving forward.

JOC Goods

Japan

5 days using the app

Effective Apps replied October 3, 2024

Thank you for your review. We always value constructive feedback, and we are sorry to hear about the challenges you experienced.

After a thorough investigation, we identified that the issue was caused by a conflict with another app installed in your store, which affected the functionality of our app. Our support and development teams promptly worked to resolve the issue, providing multiple updates via email. Unfortunately, before we could fully implement a solution, you chose to uninstall the app and post this review.

We are committed to providing a high-quality experience and regret that we didn’t have the opportunity to fully resolve the issue for you. We remain open to further assistance should you decide to give our app another try.

Thank you once again for your feedback, and we wish you continued success with your store.

Best regards,
Shahar

October 31, 2024

Just installed this on the PAYG model - which is great for us because we're so small right now.
Really easy and intuitive to configure. I had a small issue (user error), fired off an email and got a response in minutes that resolved my issue. Faultless. Good work guys.

Cara Kluth Jewellery

United Kingdom

About 2 hours using the app