Reviews (23)
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The app is working well now. The developers have been in communication with me to fix all the bugs. I am happy with the app at this time.
This app isn’t consistent. My customers are constantly asking me why they don’t have their points. I’ll email the company and get NO HELP OR ANSWERS. I want to switch to a new points program and to do so I need to spend the $99 to export my customers, but have to wait until the free trial is up to do so, no way to expedite the process. The company emails me back about a meeting but when I email questions, again, no response. I have customers with no points still and can’t find out why.
Do yourself a favor and do not get this points program!
This app is an absolute must-have for our store. It keeps customers engaged and encourages them to return for repeat purchases instead of exploring other websites. The rewards motivate them to buy more, creating a win-win situation for both us and our customers. I highly recommend this app!
Tier-based rewards to automatic discount codes, everything works smoothly. The UI is also clean and easy to use.
Wow! I can't stop raving about the Super Rewards & Loyalty Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly.
I have to give a huge shoutout to Paresh and Uddhav from the Super Rewards tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.
Our VIP customers appreciate the added incentives, and we’ve seen a rise in average order value. The dashboard is easy to navigate, and customer support is always available.
This app has an excellent range of features for the price for a Rewards app. Also the support is excellent. We requested a few features and they added them right away. This app truly stands toe to toe with other apps that cost double or more per month compared to Points VIP. We will see how things work over the next few months but so far so good. Would highly recommend this app.
This app has helped us fully migrate from WooCommerce Points & Rewards over to Shopify. Paresh and his team are so wonderfully helpful. They will walk you through anything you might need. The app is very user-friendly and has a great UI. I highly recommend this app over any other one available as it is affordable and is able to be integrated with many more apps than other ones out there.
Fantastic Support and Seamless API
I want to share my positive experience with this app. The support is truly impressive – no more waiting for hours to get a response. Their developers are easily accessible, which saved me a lot of time explaining things.
The API worked like a charm for us. It smoothly integrated into our system, and we faced no issues. They even assisted me with some custom work when I was stuck, going the extra mile to help.
After trying out about 15 different apps, this was the only one that provided both an affordable solution and excellent customer service. I highly recommend giving this app a shot.
We trialed a number of apps before deciding on Super Rewards, and the responsive customer service and technical support was a key factor in our decision. We knew we wanted to launch a "points" style program with the ability to implement "tiers" later this year. That narrowed our choices to Super Rewards and Smile. Within 3 days of installing the app, I'd scheduled and participated in TWO virtual meets with the Super Rewards team, and they won us over with fairer pricing and excellent customer support. Highly recommend!
Thank you so much! It's been a pleasure working with you, Amy. We always strive to provide the best customer support & most affordable price. Glad that you liked our customer service and technical support and eventually chose Super Rewards. Also, the switch from Smile was super easy. Looking forward to serving you and growing with you!
Paresh,
Co-founder
We just start using this app. Great service and good program. Support is alway there when need. We will continue to use this app.