Overall rating
3.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
July 11, 2022

I used this app to display watermarks with, a simple and straightforward interface. And Hong is very helpful in assisting our queries.

CompAsia
Singapore
About 1 month using the app
December 21, 2021

This app is a lifesaver, as we had so many skus it took us a long time to update images. with this app it helps save time and it allows us to focus on matters that most - sales! thank you guys for the app!

Vision Direct Club
Singapore
About 1 month using the app
June 26, 2020

I really like this app. It is very user-friendly and saves me a lot of effort. Thank you for creating it!

Steel My Mug
Canada
About 1 month using the app
December 14, 2020

Best watermark app. I have literally tried others and immediately deleted theirs. But Super Watermarks truly is an easy app to use and its great quality, as soon as you download the app, you are greeted witha hello and they are willing to assist you. For example, I added 4 more pics to an existing photo and the developer/customer support member helped me immediately. Was very professional and quick to respond. What makes it amazing is they are willing to actually help you. They dont see the customer as just quick $. They want to make sure your money is well spent and that they provide the highest quakity app and service. Thank you again Hong! Your app is awesome. Only thing I want to add is jf you can increase the file size if the icon watermark we can upload to more than 5mb, that would be great :).

MINOR BANDS
United States
About 1 month using the app
2B I/O replied December 30, 2020

Thank you for trusting and using Super Watermarks. Good luck with your business and hope you are always happy using our app.

May 31, 2020

I like this product very well, the app runs smoothly, without any petty errors, it saves me a lot of things

Vibes On Top
Vietnam
About 1 month using the app
2B I/O replied June 9, 2020

Vibes On Top, Thank you for the review! We're doing our best to bring awesome stickers to you as fast as possible. It's great to know that you found it useful! 🙂

Edited May 24, 2020

Updated my review as customer service was very response in resolving my problem. App works great now and does exactly what I need, even on mobile. Love it!

kaeraz
United States
29 days using the app
2B I/O replied May 20, 2020

Dear Kearaz,

Thanks very much for your balanced and fair review. I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.

June 9, 2020

Really Easy App which does what is supposed to do !
I had a problem and the support team helped me immediately !

AutoPartsBasket
Cyprus
27 days using the app
2B I/O replied June 9, 2020

Dear AutoPrartsBasket, thank you for that 💖review, it like this make our hard work worth it! Don't forget this week we add a set of Father’s Day stickers, I hope it'll look superb in your store and you love it. Thank you again and do let us know whenever you need anything.

July 26, 2021

*** Be cautious that should you want to delete this app, you will have products stuck with watermarks that can't be deleted.*** I have a large catalogue and this app makes it really difficult to add just a select new number or new products to a campaign.
Also I've emailed twice asking for the watermarks to be removed off my products as I want to delete the app and move to a more efficient app. However I've had no more responses and the watermarks can't be removed from my images, hence the poor response.
The app crashed several times over the last few months and customer service had to often help fix the errors, which was often a 12-24 hour turnaround. I wouldn't recommend this solution for stores with large catalogues.
I'm honestly really cross that I now have half a store with watermarks!

Food For Foodies
United Kingdom
About 1 year using the app
2B I/O replied July 26, 2021

Hi Sandy,

We are so sad to hear that you have had such a poor experience that you no longer want to work with us. We’re all sorry for a lot of inconveniences we’ve caused for the you and put you into the terrible situation. When receiving your email, we were really ashamed and knew that our apologies cannot make up for our mistakes.

About your issue, our Tech team has been jumping on it in priority, and we promise to recover the original images for your store within 12 hours. We will let you know as soon as it's fixed.

The fixing-bug process has lasted longer than expectation because there was an unexpected fault from our system when we tried to upgrade data to maintain the stable performance of application for the next releases.
This situation has taught us a lot. We know that has influenced your business, so we’re actively trying to minimize the possibility of this happening again. We hope that you will see our application's improvement.

Once again, we still want to give my sincerest apology to you.

Kind Regards,
The Super Watermarks team.

November 11, 2021

Really good application. When i had questions or something was unclear, the support team was really quick with helping me out.

AccountsOfLegends
Cyprus
24 days using the app
2B I/O replied November 11, 2021

Thank you so much for your sincere review. We really appreciate you being a customer and helping to share the word about us.
We will share this with our team to let them know to keep up the amazing work!

June 5, 2021

Just a simple app and easy to use. The app works great now and does exactly what I need. Should update more new stickers

LuckyStar Sneaker
Vietnam
16 days using the app
2B I/O replied June 6, 2021

Thank you so much for trusting and using Super Watermarks. We have been updating new stickers every week and trying to give you the best app by far on Shopify.