Reviews (143)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and exceptional support, noting its quick and efficient setup. The intuitive interface is easy for those with minimal technical skills, and features like HTML viewing and video embedding are particularly useful. Merchants appreciate the app's ability to improve productivity and customer satisfaction, with multilingual support and comprehensive FAQ solutions that reduce repetitive inquiries. Additionally, its affordability and easy migration from other FAQ apps are valued, along with the ability to enhance website aesthetics and customization to align with various store designs.

Edited May 11, 2021

I've not even finished my free trial and what an amazing app! I would rate this SIX stars if I could! These guys have been phenomenal in helping me out. I was forced to migrate from a now defunct FAQ app and had over 250 FAQ answers in specific categories. These guys were right there from the moment I downloaded the free trial, ready to migrate my ENTIRE FAQ with links, images and multiple categories. There was even a small chat function where I could speak to the developer within the apps settings and fix any issues I had with rapid responses. Within 48 hours everything had been done and without costing me a single penny! The app is amazing. Clearly the best FAQ app out there as the mobile widget looks professional and the desktop FAQ page is miles better than anything else i've seen and trust me, I looked at all of them. Our 40 thousand word FAQ is extremely important to https://sexdolls.com and no doubt, this FAQ app will be paramount in helping our customers quickly find solutions to their queries and with an extremely intuitive and easy to navigate UI, I could not be happier. 10/10 on all fronts, especially the speed on devs replying, functionality, look and customisation. Seriously, no need to looks elsewhere and the price is well worth getting the pro package depending on your needs!

sexdollscom
United Kingdom
7 days using the app
August 26, 2021

They provided a free migration to the app from a previous app we were using. They were quick and accurate!

Bare Botanics Skincare
United States
7 days using the app
July 5, 2021

The app is useful for us, it can help with the catergory instead of the listing method, the page is clean and nice.

iLumkb
Singapore
6 days using the app
April 12, 2021

The App is well structured and really easy to understand. Within seconds you understand how to edit, upload and rearrange information. The only negativ point is the pricing on the pro version. I think the standard version should contain a bigger selection of css options.

eigensinnig wien
Austria
5 months using the app
October 14, 2022

Good app and a responsive team. Only one I can see that allows for free product page FAQs. Happy with my experience.

Molliea
United States
4 days using the app
February 13, 2022

Customer Service was fantastic! Had a slight glitch in with the page display and instantly received and email from Sarika and the support team offering their assistance with the fix. The glitch was sorted out within 20 mins and everything is now working perfectly!

BBQARM
Australia
4 days using the app
July 26, 2021

I love this app. Great features for a good price! I'm excited to have something more functional than just an accordion list of questions.

TACO vs BURRITO
United States
3 days using the app
August 13, 2021

Great app, great experience. Customer service really proactive and helpful with the recent migration.

SmithWorks Golf
United Kingdom
3 days using the app
August 19, 2022

best customer support and helpdesk I've ever used. they are amazing and have reduced support emails by 50% within a few days.

BaywoodAudio.com
United States
2 days using the app
July 1, 2021

In general terms the app does what is supposed to do in a very efficient way.
I've exchanged some ideas with the Dev team and they have been very supportive and creative.
Keep up the good job.

Ackuretta
United States
2 days using the app