Swap Shipping & Returns

Name: Swap Shipping & Returns
Brand: Swap-Commerce (Dev)
Rating: 5.0 (18 reviews)

From $59/month

Rating (5.0)

Reviews

Developer

Swap-Commerce (Dev)

About this app

Launched

January 4, 2024

Languages

English

Keep revenue in your business through instant exchanges and cut your costs with negotiated rates.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap.

Save with pre-negotiated rates with leading global carriers
Include full protection for every package
Reduce refunds by incentivizing exchanges with store credit
Unlock cross-border commerce to enable international business growth

Pricing

Basic

$59 / month

or $588/year and save 17%

Additional charges may apply

Branded returns page
Auto approvals
Dynamic Return Postage Fees
Recycle & Warranty
Store Credit
Negotiated Shipping Rates

Professional

$250 / month

or $2,075/year and save 31%

Additional charges may apply

Full Basic Plan features
Variant exchanges
Reduced rates
International returns and shipping
Optional Add-ons

Advanced

$350 / month

or $3,465/year and save 18%

Additional charges may apply

Unlimited features
Upselling exchanges
Global shipping services
Tracking

Basic

$59 / month

or $588/year and save 17%

Additional charges may apply

Branded returns page
Auto approvals
Dynamic Return Postage Fees
Recycle & Warranty
Store Credit
Negotiated Shipping Rates

Professional

$250 / month

or $2,075/year and save 31%

Additional charges may apply

Full Basic Plan features
Variant exchanges
Reduced rates
International returns and shipping
Optional Add-ons

Advanced

$350 / month

or $3,465/year and save 18%

Additional charges may apply

Unlimited features
Upselling exchanges
Global shipping services
Tracking

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

18 reviews

Overall rating

Counts per rating level

100% of ratings are 5 stars
18
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

March 26, 2024

Its still early days from the start their customer service has been fantastc, the product itself is good - its easy to use and the fact that we can have global returns all in one place with customisable rules and fees by country is just a game changer. Its increased our automation and decreased queries into the support team.

Proviz

United Kingdom

27 days using the app

April 4, 2024

Up and running with Swap for a couple of months now and so far we're very happy with the product and also the service and support offered by the team. Would highly recommend!

Piglet in Bed UK

United Kingdom

About 2 months using the app

March 27, 2024

It makes the returns/exchanges process really easy, and smooth for customers, saving us so much time.

Also their tech support is super helpful and friendly. Love what you're doing guys - keep up!

Neem London

United Kingdom

About 3 hours using the app

January 24, 2024

Swap is terrific, very easy to use, and extremely convenient. I highly recommend this to any e-commerce store owners who want a seamless return or exchange portal. Their customer service support team are great, very supportive and friendly. Their response time is phenomenal. You couldn't ask for better customer support. The upsell with store credit has been fantastic for us! 100% worth every penny.

Number Six

United Kingdom

1 day using the app

January 8, 2024

The app we used to scale from 6 figures to 7 figures and open multiple plus stores. The app is great, the team is on hand to support. Will be using Swap for all Shopify businesses I have

Serge DeNimes

United Kingdom

3 days using the app

All reviews