Swatches Dotify , 169 reviews

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing a large number of swatches, ideal for businesses with numerous product variants. It's praised for its ease of use, seamless integration, and automation of color swatch addition. Many appreciate the customization options that enhance their store's professionalism. The support team is noted for their quick response and problem-solving skills. The app is recognized for improving on-page engagement, customer experience, and simplifying product pages. It's compatible with both Shopify and non-Shopify themes and is considered reasonably priced for the value it provides.

August 23, 2017

Horrible, non existent customer service. Can't launch our store because their app isn't working - trying to reach them for a day and their phone can't take anymore messages and no one answers emails. If you need customer service with your product, look elsewhere.

Kevynaucoin
United States
About 5 years using the app
September 3, 2016

Has been broken for a few days. Support is MIA. Not OK for a paid app!

Polish Nail
United States
9 months using the app
August 23, 2017

Worst app i've ever used. Suddenly it's not working for no reason at all.

Smartfits Ltd
Greece
About 2 months using the app
August 23, 2017

Waiting to hear back on how to install..Voicemail full...Come on guys....I know you can do it...pick up the phone and call back your customers..

Bullhideusa
United States
9 days using the app
November 5, 2017

Even if you delete the app the feature stay on product detail page. STAY AWAY!

Livingguru
United States
7 days using the app
June 25, 2020

it left code on my site which i had to manually remove DO NOT USE THIS APP UNDER ANY CIRCUMSTANCES ..

TurboBeerbong
United Kingdom
1 day using the app
Webyze replied June 25, 2020

We would have been very happy to help you out with this issue (we checked and there was no support ticket open for your store).

Actually when you uninstall the app, the coding automatically gets disabled soon after. Usually it takes a dozen minutes up to an hour.

We are sorry to hear that you had this issue, if there is anything else you want us to help you with, we would be happy to do so.

Thank you for your understanding

August 8, 2017

I deleted the app because doesn't show color swatch on collections page. Even although I have deleted app it still shows all over my website. How do i stop it?

Glow Glamazon Europe
Australia
About 21 hours using the app
Edited November 18, 2016

Broke our store theme Kagami, does not show swatches on collections page, and does not show even swatches properly on the product page. Furthermore does not seem to have any way to be uninstalled. Please make this app uninstallable. Also shopify please make a method or tutorial available for product swatches on collection pages. All methods in e-commerce university are marked as outdated, even as late as 5 months ago. We refuse to pay for broken code for something that was freely available and does not even uninstall. Dev does not pick up phone and did not respond to our email.

Head Crack Nyc
United States
About 11 hours using the app
July 5, 2017

You can`t actually delete this app and color swathes still visible. It is not appropriate for paid app. Now i have to update everything for to back my previous state of theme. really disappointed.

Shop Geronimo Bg
Bulgaria
About 3 hours using the app
October 30, 2017

This app doesn't work with collections and doesn't uninstall the liquid file when you delete the app. They offered to fix the collections thing on my site for $80. There are other apps that don't have these issues.

Cesars Way
United States
About 2 hours using the app