Paid $60 to have some custom work done by the app developer so it would be displayed in the collection pages and look the way we want it to. However their custom app made the actual app unusable.
It makes all collection and product page automatically redirect to a product with the swatch set up! Tried disabling the swatch and website works perfectly, add a swatch to a different product and the same thing happens! Remove it and it's fine! Would like some response as to if and when this will be fixed as I paid for a working customization and am now paying a monthly fee on an app that doesn't work.
Will update if anything changes.