Reviews (78)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated addition of color swatches, enhancing the shopping experience on sites with multiple colors and patterns. It's easy to install, supports various themes, and allows for custom swatches on product and collection pages. The app is reliable and integrates well with different store aesthetics. The support team is praised for their quick, effective assistance and reasonable customization fees.

July 9, 2024

Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing.

I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.

Jill Turnbull Beauty
United States
Almost 4 years using the app
September 19, 2024

Great App and very easy to use.
We had a problem with the app after loading a theme update where it caused the product pages to jump. Webyze were very helpful and were able to log in and fix the error promptly.
In future I hope they will come up with a way to add swatches to the collection pages.
Overall a very important app our my site.

Principal Furniture
United Kingdom
4 months using the app
Edited March 25, 2024

The Swatches app has provided exactly what I need...a simple and user-friendly way to create and show color swatches for my products. Additionally, their support team is quick to respond and makes any challenges easy to solve. I highly recommend!

Opal R Helm
United States
Over 7 years using the app
November 13, 2021

Due to some glitch, the colour swatches were showing up on our product pages. The support team was quick to resolve the issue. Thank you!

Over the Rainbow
Canada
Over 4 years using the app
May 8, 2017

Really easy to install and configure. Had a small issue with it not working with my theme, but support responded really quickly and jumped right in and fixed it. Highly recommended !

Lino Piani
United Kingdom
About 4 years using the app
October 25, 2023

We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.

Got Beauty
United States
Over 3 years using the app
Edited February 8, 2021

This app works great! Super easy to use. It took a little bit to fix some hiccups, but support cleared that up for us. Initially, all of the variants were hiding due to some back-end code. Support was fast and helpful. Answered all my questions. Did the fixes for me. All good! 4-30-19 Update: Still works great. Developers are still quick and helpful with minimal effort on our end. Thanks! 2-08-21 Update: Some of my products with a LOT of swatches started to run onto the 'add to cart' button. They helped me by going in and adding some extra space and it looks great.

Pandemonium Millinery
United States
Over 2 years using the app
Edited June 27, 2019

Easy to use and support was very helpful and fixed a small issue I had. It does exactly what it is supposed to and would recommend this App Thanks Guys!

Hopscotch Kids Store
Ireland
About 2 years using the app
March 11, 2019

Been using this app for almost 2 years for my store (https://easyapparel.co) and it works perfectly on thousands of unique product color variations!

Easy Apparel
United States
Almost 2 years using the app
Edited February 8, 2018

Everything we asked Swatches to adjust to our store they were able to do seamlessly! The app is great and the customer service is even better.

Update: Again when we needed Webyze to step in and make some adjustments to our new template they were able to do everything we asked in a timely fashion. Great product (swatches) and a great company!

Studio Gear Cosmetics
United States
Almost 2 years using the app