Reviews (170)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively display product variants, enhancing the customer shopping experience by simplifying the selection process. It is praised for its easy installation, user-friendly interface, and compatibility with various Shopify themes. The color swatch functionality is especially useful for stores with multiple product options. The app also offers customization features like automatic color matching and the option to display swatches on collection pages for an additional fee. Merchants appreciate the responsive and accommodating support team, which is quick to resolve issues and handle custom requests. Regular updates keep the app efficient and responsive to merchant feedback.

July 9, 2024

Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing.

I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.

Jill Turnbull Beauty
United States
Almost 4 years using the app
October 25, 2023

We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.

Got Beauty
United States
Over 3 years using the app
January 8, 2024

This app is great, it is really simple and I love how their team responds fast.

I had troubleshooting with my swatches and they helped me fix it right away!

Wolfinn
Australia
4 months using the app
Edited March 25, 2024

The Swatches app has provided exactly what I need...a simple and user-friendly way to create and show color swatches for my products. Additionally, their support team is quick to respond and makes any challenges easy to solve. I highly recommend!

Opal R Helm
United States
Over 7 years using the app
April 25, 2016

This is an excellent app to make your website more user friendly, I used to have three different pages of variants, now I only have one, this means more visitors see more variants. Highly recommended and support is incredibly fast.

Bamboo Life 2
Mexico
Over 6 years using the app
February 26, 2016

My wife loves it. She finds it easy to use and loves that you can get just the right colour or pattern on the swatches. I don't know why this isn't a standard feature in the shopify themes.

Giddyupgirl
Australia
Over 6 years using the app
April 17, 2017

Great end product! We paid them to code our page and were very happy with the results! They always got back to us promptly and had great customer service.

Skhooper
United States
Over 5 years using the app
August 30, 2017

I'm very happy with this app. I use in on multiple websites. It does take some customization for it to appear on collection pages. They usually take 24+ hrs to respond, but customer service is good. I would recommend this app to any one interested in improving their customer experience.

Jalawholesale
United States
Over 5 years using the app
November 13, 2021

Due to some glitch, the colour swatches were showing up on our product pages. The support team was quick to resolve the issue. Thank you!

Over the Rainbow
Canada
Over 4 years using the app
April 13, 2018

Due to some customizations in our theme the basic install didnt work right away so i emailed the Webyze team and they fixed it up right away. App works perfectly - highly recommended. I have used this app on a couple projects now and its worked smoothly.

Shop Wazer
United States
Over 4 years using the app