Reviews (23)

Overall rating
4
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
August 4, 2024

Nice app, runs great on autopilot bringing in sales without being overbearing on the order tracking page. Had some questions while setting it up and got helpful support.

kitty kisses
United States
28 days using the app
October 8, 2024

Good app and customer support was helpful.

Official Survival Gear
United States
6 months using the app
October 15, 2024

Fantastic app all around, simple setup and real people in support. Highly recommended!

Snap Tech
United Kingdom
5 days using the app
August 2, 2024

Impossible to communicate with and make changes such as canceling.

CreativeCreation
United States
About 2 years using the app
Triangle Wave replied August 3, 2024

Sorry to hear you didn't like the app.
We have live in-app messaging connected to email for when that's not available. We pride ourselves on being 1-click to configure and cancelling is the same as removing the app from your store.
We're not sure where the disconnect is here but we'd love the opportunity to make it up to you.

July 10, 2024

Dear sweet uspell.

Man man man, what a bad support not normal. Haven't had this bad since ages, they have a live chat where no one at all. There is also no email they respond to. And yes it will be something if they do respond to me now since I give 1 star.

App works fine, just very expensive 30 euros a month. There are much better options.

Concept Marseille
Netherlands
About 1 month using the app
Triangle Wave replied July 11, 2024

We apologize for any inconvenience you experienced. In response to your customer support ticket, we clarified that we do not offer bulk store discounts. However, as a gesture of goodwill, we provided a free month for each of your stores.

October 1, 2024

Absolutely love this app! Sweet Upsell has boosted my store's revenue significantly with no extra effort. The post-purchase upsells on the confirmation page are a game-changer. Highly recommend it for every Shopify store!

FusionFit Gear
United States
About 2 hours using the app
October 3, 2024

Pretty easy to setup and they got the devs online with me in support

Mikes Muggs
United States
About 8 hours using the app
September 16, 2024

Doesnt convert at all

COOLING FAN
United Kingdom
8 days using the app
Triangle Wave replied September 22, 2024

We're sorry to hear the product isn't working out for you.

We'll work overtime to get any customer up to 5 - 10 % conversions. If anyone finds an app with bigger numbers out of the gate, works with all checkouts, great support, and flat pricing, let us know. We'll buy it.

In the meantime we do ask that our customers don't turn off our default high converting product repeat immediately, or at least not ignore support when customer one offs don't have the same conversion rate.

October 5, 2024

This app is fantastic! I’ve seen a noticeable uptick in sales.

StyleHive Trend
United States
About 16 hours using the app
October 4, 2024

Sweet Upsell integrates so seamlessly with Shopify. My AOV has increased ever since I started using it. Can't believe I was missing out on upsells before!

Gizmo Galaxy
United States