Reviews (20)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
February 24, 2022

i used app to help with sales. it is also easy to use and helpful. just an excellent app to use for your website

SHOPMYBOMBSHELLBEAUTY
United States
12 months using the app
Triangle Wave replied June 21, 2022

Hello to our friends at Shop Bomb Shell Beauty.

We are so thankful you took the time to leave Sweet Upsell such a lovely review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team

August 4, 2025

Tom and the team were super helpful setting things up. It's such a nice nudge too, the other cross sells and upsell guys we tried inserted themself in the flow, these guys just extend the existing pages.

Craft cove
United States
1 day using the app
March 29, 2025

I’ve been trying to remove the app for days, but no matter what I do, I can’t seem to cancel it. I’ve contacted support multiple times, but I’m still getting charged and no one has helped me resolve the issue. It’s extremely frustrating and disappointing that I’m unable to get any assistance or stop the recurring payments. This is very poor customer service, and I would not recommend this app to anyone.

Littlethingsstyle
Netherlands
3 months using the app
Triangle Wave replied April 1, 2025

Sorry to hear the app didn't work out, we're here for you via email or in app chat for any follow up.

In short, uninstalling the app will immediately cancel the subscription.

Looking at the logs it was successfully uninstalled and cancelled a few weeks ago. Shopify bill on their own schedule, we have since refunded the last month you were with us and hope you might consider the perspective here.

October 1, 2024

Absolutely love this app! Sweet Upsell has boosted my store's revenue significantly with no extra effort. The post-purchase upsells on the confirmation page are a game-changer. Highly recommend it for every Shopify store!

FusionFit Gear
United States
About 2 hours using the app
October 8, 2024

Good app and customer support was helpful.

Official Survival Gear
United States
6 months using the app
February 24, 2022

It is the only app that I have found that effectively applies a One Click Upsell Post purchase. 100% recommendable

Pintar Números
Spain
Over 1 year using the app
Triangle Wave replied June 21, 2022

Hello to our friends at Pintar Números.

We are so thankful you took the time to leave Sweet Upsell such a lovely review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team

April 20, 2022

Sencilla, fácil de usar y no necesita desarrollador porque contestan enseguida por el chat de ayuda.

Ellahbox
Spain
9 months using the app
Triangle Wave replied June 21, 2022

Hello to our friends at Ellahbox.

We are so thankful you took the time out to leave Sweet Upsell such a great review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team

October 3, 2024

Pretty easy to setup and they got the devs online with me in support

Mikes Muggs
United States
About 8 hours using the app
October 15, 2024

excelente soporte al cliente

Lorentina Chile
Chile
19 days using the app
March 3, 2025

Best customer service anyone ever offered, if you are here seeing this review , guys honestly , learn from jaachi.okwuwolu@sweet-apps.intercom-mail.com, to break it down , imagine something as , repairing all ur issues , with 0 effort , just 3 messages , honestly , it saved my business a lot of useful time , no headache , i acc managed to end up 2 more deals during this time which are going to take my business to the next level

Snus O`Clock
United Kingdom
1 day using the app
January 24, 2026

Next-level product with insanely fast support. Beautifully designed and highly recommended!

KHAN'S COLLECTION
Pakistan
6 days using the app
January 21, 2026

#1 UPSELL APP! Sweet Upsell makes upselling easier than ever, with a great dashboard, outstanding support, and excellent performance. We’re seeing nearly 2–3x higher revenue and conversion rates compared to our previous upsell app.

Meow & Mooch
United Kingdom
12 days using the app
January 10, 2026

Sweet Upsell has been an excellent addition to our tech stack. The post-purchase upsell functionality is intuitive, performs reliably, and has driven measurable improvements in both conversion rate and average order value. The support team is highly responsive and consistently provides thoughtful, effective solutions.

Softbridge Technology
Pakistan
About 1 month using the app
December 9, 2025

Good app, we're making a lot of money off it compared to the other guys we tried.

ZRAs Mart
United States
3 days using the app
Edited November 17, 2025

Thank you so much!!!

Hima Glow Tiles
United States
About 2 months using the app
July 25, 2025

This app fully deserves its 5-star rating. It has excellent functionality, but also the team behind it genuinely get customer care. A big thank you and heartfelt appreciation to Jaachi and the entire team!

Quick mart
Australia
About 8 hours using the app
June 29, 2025

We were looking for a simple app to boost sales with product upsell, this app has made upselling on our website a smooth process. Great app, absolutely love it.

Cuddly Kittens
United Kingdom
About 4 years using the app
May 22, 2025

Recommended. Customer service is great !

Ten Cate Amsterdam
United Kingdom
6 days using the app
May 15, 2025

I like how it works well with products people want multiple versions of. It gets the buy button in front of them without being pushy.

Twilight Bazaar
United States
1 day using the app
February 18, 2025

great app - great support

Verhoeven Mode
United Kingdom
19 days using the app
Edited February 7, 2025

Very quick and easy setup and effective

COOLING FAN
United Kingdom
5 months using the app
Triangle Wave replied September 22, 2024

We're sorry to hear the product isn't working out for you.

We'll work overtime to get any customer up to 5 - 10 % conversions. If anyone finds an app with bigger numbers out of the gate, works with all checkouts, great support, and flat pricing, let us know. We'll buy it.

In the meantime we do ask that our customers don't turn off our default high converting product repeat immediately, or at least not ignore support when customer one offs don't have the same conversion rate.

December 30, 2024

I am not happy of this app, because I uninstalled it, and it charge me for another full month. The app is very clunky, and the additional charge stings.

Primerra
Belgium
Over 2 years using the app
Triangle Wave replied January 1, 2025

We appreciate the feedback. While we can't control when Shopify send a bill, we can confirm it was from the 2nd to 2nd and can understand how arriving a month later can be a little salt in the wound.
As a show of good faith we've refunded the last 2 months and would love to continue the conversation via email or in-app chat to make this right.

Kind regards,

The Sweet Upsell Team

December 1, 2024

Sweet upsell customer service is great. Getting setup was super smooth and had help at every step.

Psyre
United States
2 days using the app
November 30, 2024

love putting the order status page to work without interrupting the checkout flow

Delicatedawn
Vietnam
2 days using the app
Edited November 29, 2024

Very easy to use and user friendly.
Highly recommended!

Swift Cart
United States
27 days using the app
October 15, 2024

Fantastic app all around, simple setup and real people in support. Highly recommended!

Snap Tech
United Kingdom
5 days using the app
October 5, 2024

This app is fantastic! I’ve seen a noticeable uptick in sales.

StyleHive Trend
United States
About 16 hours using the app
October 4, 2024

Sweet Upsell integrates so seamlessly with Shopify. My AOV has increased ever since I started using it. Can't believe I was missing out on upsells before!

Gizmo Galaxy
United States
August 4, 2024

Nice app, runs great on autopilot bringing in sales without being overbearing on the order tracking page. Had some questions while setting it up and got helpful support.

kitty kisses
United States
7 days using the app
August 2, 2024

Impossible to communicate with and make changes such as canceling.

CreativeCreation
United States
About 2 years using the app
Triangle Wave replied August 3, 2024

Sorry to hear you didn't like the app.
We have live in-app messaging connected to email for when that's not available. We pride ourselves on being 1-click to configure and cancelling is the same as removing the app from your store.
We're not sure where the disconnect is here but we'd love the opportunity to make it up to you.

March 1, 2022

Super easy to set up the app, also helps better than other upsell apps on Shopify. I'm really happy with the results.

casual-mall
Canada
Over 1 year using the app
Triangle Wave replied June 21, 2022

Hello to our friends at Casual-mall.

We are so thankful you took the time to leave Sweet Upsell such a positive review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team

February 27, 2022

Ich nutz diese App jetzt schon seit knapp einem Jahr und bin mehr als zufrieden. Super einfach Anwendung und sehr günstig. Kann ich nur empfehlen.

OrthoSitz
Germany
About 2 months using the app
Triangle Wave replied June 21, 2022

Hello to our friends at OrthoSitz.

We are so thankful you took the time to leave Sweet Upsell such a nice review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team

February 26, 2022

This app is easy to install and set up. I'm not technical but I was able to easily set this up. It's great!

Brown Girls Cook
United States
11 months using the app
Triangle Wave replied June 21, 2022

Hello to our friends at Brown Girls Cook.

We are so thankful you took the time to leave Sweet Upsell such an awesome review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team

February 24, 2022

Best App! It is very easy to setup, Helped me a lot to get sales and revenue. I recommend this app!!

TIMI ROSSO
Israel
3 months using the app
Triangle Wave replied June 21, 2022

Hello to our friends at Timi Rosso.

We are so thankful you took the time to leave Sweet Upsell such a lovely review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team

February 24, 2022

Great App, Helped us a lot to get sales and additional revenue. It is very easy to setup. I recommend this app.

Rabbit Quick
United States
Over 1 year using the app
Triangle Wave replied June 21, 2022

Hello to our friends at Rabbit Quick.

We are so thankful you took the time to leave Sweet Upsell such a lovely review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team

February 23, 2022

Great app. Easy to setup. Barely needs any configuration as the default setting already works. Great job!

Epic Toy Shop Online
United States
5 months using the app
Triangle Wave replied June 21, 2022

Hello to our friends at Epic Toy Shop Online.

We are so thankful you took the time to leave Sweet Upsell such a nice review.

We really appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
The Sweet Upsell Team