Yotpo: Loyalty Rewards Program

We've used Yotpo for Loyalty and Reviews for 5+ years and love it! They enable you to create a program tailored to your business's needs and your customers' wants. Not to mention their support team is always there to help. Maritel saved me hours of manual work this morning by taking the time to answer all my questions and helping me adjust points for a few thousand customers. Thanks so much to Maritel and the rest of the support crew.

I have been using this app for 8 years along with their other apps, Yotpo Reviews and Yotpo SMSbump. I waited way too long to delete their clunky apps. And because I was a long time member, they thought the need to disconnect my Klaviyo integration because I was grandfathered into their old plan and wasn't paying their "Premium Price". That's not MY FAULT! When I had an issue, they would try to get me to upgrade. Why would I want to upgrade and pay more money for less when I have been using your app since August 2017? Yotpo has left me with a very bad taste in my mouth.

I have used Yotpo as a Site Merchandiser for awhile now and greatly appreciate their help. The chat feature is extremely helpful when you need an answer quick and today, Maritel was on and helped me out lickitysplit. I learned more about earning rules from them and fixed the issue I was having. Great service all-round.

Nyle M was awesome in checking our inquiry regarding negative points balance. He was able to explain clearly the reason why it happened which helped us relay to the customer. Thank you!

Hi, I've been working with Yotpo for several years now, and they are an excellent company to partner with. I want to especially applaud their support team specifically Yoben M who went above and beyond on a complicated issue I was have with a customer redemption. He took his time to answer all my questions, was very patient, and provide examples. Thank you!

Nyle M nailed it for me. So glad Yotpo support is always just a click away!

I just got started for my small business with Loyalty & Rewards, Email & SMS, and Reviews & UGC. The ecosystem all together is more expensive than some of the competitors I was looking at, but no one else includes all the functionality and seamless integration as far as I can tell. This seems like a big win for our team and for our customers. I'm excited to get going and start to unlock a lot of this functionality over time.

Had a great experience with customer service today for this app. The support rep, Maritel, helped us fix an issue quickly and efficiently. Thanks Maritel!

Radly was super helpful in rectifying a frustrating and messy situation that had gone on in the background between Yotpo and Shopify. All sorted and one happy customer on our end again! Thank you!

Klaus, thank you so much for your help! You did an amazing job explaining everything I needed to know and really supported me in understanding how to update customer loyalty points. I truly appreciate your guidance. Thank you again for being such a great support!