Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

July 5, 2016

Just added the App to our Storefront! We are super excited that this App features all the things we were looking to add - Referral Rewards, Newsletter Signups, and a Rewards program. We are looking forward to building our business with the help of Swell!!!

Luxury Bath For Less
United States
7 months using the app
April 6, 2016

Great rewards app, the best shopify has to offer! Went ahead and purchased for an extra $9 a month to access all the features!

Fearless Fitness
United States
6 months using the app
April 25, 2016

Great product!. Very easy to install and very effective indeed. It is customizable and very user friendly. Trust me your customers will love it.

Unique Secrets
United Kingdom
6 months using the app
July 22, 2016

Great App, saw improvement almost immediately! Great for consumers and sellers everywhere!

Acuricial
United States
6 months using the app
August 10, 2016

Great app and very helpful with questions! Thanks so much!

Macey And Co
Canada
6 months using the app
July 9, 2016

So far so good. Very easy to integrate, helpful team. Looks good & works well.

Only quibble is that once you've upgraded to Pro the advice on how to integrate the html for non-coders is amazingly unhelpful, and they charge you $150/15 mins to get the extra help. Not sure that's very friendly.

Otherwise incredibly useful.

Tovisorga
United Kingdom
6 months using the app
August 8, 2016

We have been searching for a way to reward some of our loyal customers and supporters...and we've found just the thing with SWELL! Now we can reward more than just our customers, who help get the word out about our company, we can reward our Brand Reps and Enthusiasts, Family and Friends. Thanks SWELL!

Lads Of Luxury
United States
6 months using the app
February 12, 2016

Installed Swell Rewards and test for a week. We contacted support team to help, and promptly reply even after their working hours.
I know they are currently working on a major releases, however, they willing to help me for my store setup up to running after working hours at late night.

Kudo, it's a great app with superb customer service.

Love it. Thanks Swell Rewards! 5 stars.

Uni One
Malaysia
6 months using the app
June 21, 2016

Awesome app, easy to install and they have a free trial period until you reach 100 orders. Figured we can't lose with that offer, so we're giving them a try. Looking forward to enhancing our customers experience and building a more loyal customer base.

Mens Natural Care Products
United States
6 months using the app
January 20, 2019

For the time being the app looks hopeful, I am still working on customizing and it looks like there is currently a glitch with the pop up not loading.

4titudeSD
United States
6 months using the app