Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

April 6, 2016

Awesome referral program, increased customer returns and market share. Thank you! popculturetime.com

Popculturetime
United States
5 months using the app
September 19, 2016

The app is great and it does what it was built to do. It takes some time to actually go through all the settings and making your coupons. First make sure you plan ahead and know before you start how much points you are planning on given your future customers for each task. If you want engagement and grow your customer list, than you want this app. It's great! I love it.

Designers Home Decor
United States
5 months using the app
June 25, 2016

Very user friendly and easy to update. I haven't had this app for much time but the email notification sent to my customers announcing our new rewards and referral program is an awesome little perk.

Shield Maiden
United States
5 months using the app
August 15, 2017

Dzenita is very helpful and answering all my questions positively ! Definitely is SME friendly from their pricing tier, functionality and their customer service. I have structured out my rewards programme, see how it goes.

Carrot Of The Pirate Bean
Malaysia
5 months using the app
August 4, 2021

They are great, especially the customer support
Jerrah is awesome We're on the gold plan, and there're quite some details required clarification along set up, the customer support is certainly the biggest help! Hope all the detail difficulties and possible improvement we've put up will be updated in the coming version soon

Oncros
United Kingdom
5 months using the app
March 25, 2016

Comprehensive app. Allows you to do more at a free level. Pro Level is a perfect price if you want to upgrade
.

Picocluster
United States
5 months using the app
June 15, 2016

Customers love the loyalty rewards program. Thank you!

Fortunearts
Canada
5 months using the app
December 5, 2016

A great addition to our website to create incentives for repeat and long term loyal customers. Swell was SO easy to install and has been SO easy to monitor and use. I had an issue once where I misread something about how to set it up and the response by the Swell team was fabulous - fast, clear, helpful to get it fixed the way I wanted it for my business. I think this is a great app for a loyalty program and would recommend it immediately for any ecommerce site.

Pixie Box
United States
5 months using the app
January 8, 2016

Awesome app - customer service is EXCELLENT.

Btb Socks
United States
5 months using the app
Edited January 19, 2017

Bonne application pour notre boutique en ligne www.cosmenaturbio.org
bienvenue à tous ceux qui l’essaierons laissez-nous vos commentaires.
A très bientôt sur notre site web www.cosmenaturbio.org je continue intéressant merci

Cosmenaturbiovrai
France
5 months using the app