Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

October 4, 2016

Absolutely professional and Great...Runs smooth and easy to install

3bar E
United States
5 months using the app
April 6, 2022

Had an issue at first and their customer service was prompt and helpful in getting my referral program off the ground (Thanks Joseph C!)

SWAIR
United States
5 months using the app
March 12, 2018

Incredibly easy to set up. Only just added it so cannot report on how well it works as yet but like the look so far!

Lucas Store Of Nothing
United States
5 months using the app
July 2, 2016

A very helpful reward program.
Design is very easy to use.
There are some catches, where they want extra money to embed html codes to the website. I did not like that extra revenue generating function. Instead they should put up the monthly subscription and include everything in it.
Overall a good software.
I would recommend it to anyone if you want to start an easy to manage reward program for your website.

Awanscissors
United Kingdom
5 months using the app
Edited February 27, 2019

Swell is a really good app. I don't know if it will improve my conversion rate yet but it looks very promising.

Guardz™
United Kingdom
5 months using the app
Edited June 21, 2016

This App is definitely one of the best on Shopify. Very simple to install and use. I have not yet needed to contact support So I cannot comment there
But just the fact that I haven't needed to seek support is enough to give it 5 stars I have been reassessing email capture and have decided Swell Rewards seems to do it best so far! Thanks Swell and Keep up the good work

Thesilverscreenboudoir
Canada
5 months using the app
August 5, 2019

Swell and YotPo offer super easy integration! When I have encountered challenges, they provided us with great customer service

Eu'Genia Shea
United States
5 months using the app
Edited March 16, 2024

Thank you to Jeorge Kenneth V's help and patience regarding our customer having issues with their loyalty points. He was able to walk me though the steps to resolve it and sent me links and screenshots to assist. I had reached out a handful of times and wasn't able to get an answer. I appreciate it, Jeorge!

Wildwood Oyster Co.
United States
5 months using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.

June 23, 2016

Very Nice App. Nice Interface and easy to use.

Electric Transporters
Panama
5 months using the app
May 10, 2016

Pretty powerful and easy to setup

Modestly
United States
5 months using the app