Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

August 15, 2017

Dzenita is very helpful and answering all my questions positively ! Definitely is SME friendly from their pricing tier, functionality and their customer service. I have structured out my rewards programme, see how it goes.

Carrot Of The Pirate Bean
Malaysia
5 months using the app
August 4, 2021

They are great, especially the customer support
Jerrah is awesome We're on the gold plan, and there're quite some details required clarification along set up, the customer support is certainly the biggest help! Hope all the detail difficulties and possible improvement we've put up will be updated in the coming version soon

Oncros
United Kingdom
5 months using the app
March 25, 2016

Comprehensive app. Allows you to do more at a free level. Pro Level is a perfect price if you want to upgrade
.

Picocluster
United States
5 months using the app
June 15, 2016

Customers love the loyalty rewards program. Thank you!

Fortunearts
Canada
5 months using the app
December 5, 2016

A great addition to our website to create incentives for repeat and long term loyal customers. Swell was SO easy to install and has been SO easy to monitor and use. I had an issue once where I misread something about how to set it up and the response by the Swell team was fabulous - fast, clear, helpful to get it fixed the way I wanted it for my business. I think this is a great app for a loyalty program and would recommend it immediately for any ecommerce site.

Pixie Box
United States
5 months using the app
January 8, 2016

Awesome app - customer service is EXCELLENT.

Btb Socks
United States
5 months using the app
Edited January 19, 2017

Bonne application pour notre boutique en ligne www.cosmenaturbio.org
bienvenue à tous ceux qui l’essaierons laissez-nous vos commentaires.
A très bientôt sur notre site web www.cosmenaturbio.org je continue intéressant merci

Cosmenaturbiovrai
France
5 months using the app
June 8, 2016

Great app, It surely will help boost traffic and sales!!

Biomass Bodies
United States
5 months using the app
January 15, 2016

I've used multiple rewards apps and this one is by far the best. The integration is great, took me 5 minutes to make it seamless on my site.The pricing plans are reasonable and scale very fairly. And the customer support is ideal. All in all, easily the solution I'd recommend for rewards programs.

Baklabox
United States
5 months using the app
November 17, 2017

So far so good! I've only been using it a week so havne't fully explored all the functionality but for a free app, so far it's pretty good. I'll return and give a full review in another month or two, but thought it only fair i give my impression so far and I can't complain.

Named With Love
United Kingdom
5 months using the app