Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

February 24, 2017

Ive only been using this app for literally 32 hours, but I can see the robustness and power behind its simple interface. I only wish there was a way to have a direct link to a sign up page instead of a small pop up tab. Id like for my customers to be able to see the page directly, but incognito has its up sides as well

Tesol Corp Asia
United States
5 months using the app
March 26, 2016

Great app! I love it and so do my customers. Very user friendly!

Shop Sift
United States
5 months using the app
April 14, 2020

We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!

B Sides Jeans
United States
5 months using the app
May 15, 2016

Does a great job and I'd recommend it highly!

Valeriesvanity
United States
5 months using the app
January 17, 2022

very happy with the app, had a little difficulties on putting the rewards-page on the website, but thanks to the support of chris via chat, it was fixed in no time ! now active and very curious how the loyalty-rewards will please the clients :-)

Speranza-Speelgoed
Belgium
5 months using the app
April 30, 2016

Great app to add to your store. I will continue to use it at my store shop-gigi.com
I love the rewards and referrals.

Bargainbuyswithgigi
United States
5 months using the app
May 1, 2016

This is the only rewards program you should be using period! Allows for customization, and great programs for a fraction of the cost others will charge you. I like how Swell chooses to grow with us! So glad I found Swell

Rich In Radiance
United States
5 months using the app
September 16, 2016

Awesome app that combines many features into one! Instead of having 3 separate apps, I can just use Swell.

Hull Stern
Philippines
5 months using the app
July 20, 2023

Loved the ease of use with this app and the support team.

Rilu was fantastic and we really appreciate it!

b/nourished
Australia
5 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

March 24, 2016

Easy to use, with great support from developer!

Molly Cosmetics
Singapore
5 months using the app