Reviews (2,597)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
Refine
-
By rating
Just got personal service from Jiemer, he not only was friendly but immediately fixed an install issue I was having. Can't wait to get this program rolling!
Good reward system to start with. Some issues with display pop up, not quiet upto the mark
If you need to have only one app, this is it.
very clear customer service and they reply swiftly with guide. Recommended to you and hope I can get more familiar soon.
Swell is just that! Swell! It gives me the ease of "Brand Ambassadors" without having to pay them or work them into payroll! It's a SPECTACULAR App that EVERYONE needs on their store. I mean, Everyone that wants to be successful!
- Chandler Johnson
CEO and Founder of LaceArmor LLC
www.lacearmor.com
So far, it's been significantly better than the loyalty and referral app we were using prior. While the initial onboarding process was disjointed because our rep was leaving, the Yotpo team quickly found a replacement and helped with every step of the onboarding and making sure our programs (and email flows within Klaviyo) were set up optimally. Special shoutout to Angelo who helped checked every detail of our program and got us optimized!
We appreciate your feedback, thank you! We are continuing to better our products and will continue to do so to continuously provide the best customer experience there is!
A great addition to our website and easy to install.
Fatima L was an amazing help with me! I has an issue in understanding the system and they went above and beyond to explain and then help me. Amazing customer service thank you!
Fabulous application. Highly recommend.
Great! Really easy to use! Directions were clear and the process was hassle free!