Reviews (2,597)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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The support is very responsive! We haven't launched yet, but Kerby Macedonn was very patient and helpful with questions I had so far :)
Swell gave me step by step instructions on how to execute what I needed for my site! There's even a great tutorial video that helped a lot too! Highly recommended!
Great flexibility in design & offer options. It is obvious that the developers has experience in marketing. Tech support is very responsive. Video 'how-tos'. This app will take your business to the next level with incentivized & referral marketing.
love the app,must try for your business!
Eric from customer service was very helpful and very patient with me! His service was great. Thanks!
The more I understand it...the more impressed I am with it!
I've had customers tell me they find the rewards program really interesting.
Currently I am using this app for the newsletter/email popup only (for now) so my review focuses on that.
I have to say, when I first tried this app a few weeks ago I didn't like it. It felt overly complicated and confusing. I had to figure out how to tun off all of the things I didn't want. I played around with it for a while, but could never quite get what I wanted out of it. I will say that I just didn't put enough time into learning it.
In the meantime I tried a few other apps and found most of them to be lacking - especially in the design of the popup ability. I am VERY particular about the aesthetics of my site.
I decided to give Swell another shot and spent a little more time with it. I am pleased to say that this is the app that I picked to move forward with. I have not found another app that allows for the flexibility in designing the popup windows, without coding, as much as this one. I had one question when setting up my coupon code and the support team answered within minutes.
If you are willing to spend a little time learning the interface and functions, this app will serve you well.
I know I am just using a small piece of this app, but as I explore the other features I'm confident that I will be able to customize them to suit my needs. I look forward to growing together with this company.
It's easy and enough for all rewards
Great app my customers love it!