Reviews (2,597)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

June 25, 2016

Very user friendly and easy to update. I haven't had this app for much time but the email notification sent to my customers announcing our new rewards and referral program is an awesome little perk.

Shield Maiden
United States
5 months using the app
August 15, 2017

Dzenita is very helpful and answering all my questions positively ! Definitely is SME friendly from their pricing tier, functionality and their customer service. I have structured out my rewards programme, see how it goes.

Carrot Of The Pirate Bean
Malaysia
5 months using the app
August 4, 2021

They are great, especially the customer support
Jerrah is awesome We're on the gold plan, and there're quite some details required clarification along set up, the customer support is certainly the biggest help! Hope all the detail difficulties and possible improvement we've put up will be updated in the coming version soon

Oncros
United Kingdom
5 months using the app
March 25, 2016

Comprehensive app. Allows you to do more at a free level. Pro Level is a perfect price if you want to upgrade
.

Picocluster
United States
5 months using the app
October 5, 2016

So far all seems to be pretty awesome! i'm hoping to see results soon!

Hendassa
United States
5 months using the app
June 15, 2016

Customers love the loyalty rewards program. Thank you!

Fortunearts
Canada
5 months using the app
December 5, 2016

A great addition to our website to create incentives for repeat and long term loyal customers. Swell was SO easy to install and has been SO easy to monitor and use. I had an issue once where I misread something about how to set it up and the response by the Swell team was fabulous - fast, clear, helpful to get it fixed the way I wanted it for my business. I think this is a great app for a loyalty program and would recommend it immediately for any ecommerce site.

Pixie Box
United States
5 months using the app
January 8, 2016

Awesome app - customer service is EXCELLENT.

Btb Socks
United States
5 months using the app
April 13, 2018

I haven't used yet so I wouldn't know what to rate it.. but I guess Ill support the movement and go with 4 stars.

Wass Normal
United States
5 months using the app
November 3, 2017

Excelent idea. I really love this apps.

T M Collection
United States
5 months using the app