Yotpo: Loyalty & Rewards , 2,504 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
    2.1K
  • 12% of ratings are 4 stars
    300
  • 2% of ratings are 3 stars
    57
  • 1% of ratings are 2 stars
    22
  • 2% of ratings are 1 stars
    61
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

July 27, 2016

Only giving 4 stars because I just started using it. So far, it seems pretty useful and easy to use.

Mass Industries Inc
United States
7 months using the app
June 30, 2017

looking forward to seeing if it brings results

Black Ink Creative Shop
Canada
7 months using the app
October 3, 2016

it has several tools and very easy integration

Bado Nutrition
Mexico
7 months using the app
Edited January 30, 2023

Yotpo customer care is really the best. They answer so fast and help us win a lot of time (as most of the time, we are caught in our day-to-day business and we don't necessarily have the time to dig everything ourselves in the app).

Almora Botanica
United Kingdom
7 months using the app
July 25, 2016

This is a great rewards site. Had some issue setting up, in the beginning, but they talked me through it.

Parisians Pure Indulgence
United States
6 months using the app
Edited October 14, 2016

Simple to use and set up with step by step instructions.... Can't wait to see how it performs in action

Natures Finest By K
Australia
6 months using the app
April 17, 2019

i've installed the app to introduce a loyalty program. so far it is very friendly. Need to understand now how it behaves alive...

COZY DETAILZ
Portugal
6 months using the app
March 22, 2016

Just installed app, so far, so good

The Healing Garden Onoway
Canada
6 months using the app
March 9, 2016

Great app. easy to install and customer service very responsive and helpful. I would like to be able to change font sizes and design a little more but over all very happy

Skatescool Shop
Australia
6 months using the app
Edited January 27, 2019

The app works well, however, as a free plan member, it baffles me why clients that sign up through the Subscribe prompt are not automatically entered into my subscriber list on Mail Chimp.

The video does not work, so there is no guide to follow for the setup.

Portraits by NC
United States
6 months using the app
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