Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

February 6, 2019

Good app, hardly any basic customer service. Offers good customization details for loyalty points and retention.

Virtῡs LifeStyle™
United States
8 months using the app
May 29, 2016

Great app, easy to use and does whats described perfectly and most of the good features are free!

Thriveclub
Australia
8 months using the app
June 11, 2018

Sympathique pour le coté gratuit, mais manque de fonctionnalité sans ouvrir le porte feuille...

Blackcbd
Switzerland
8 months using the app
June 21, 2016

Great App and easy to use. Fischer - Cherie Clothing

Cheriebags
South Africa
7 months using the app
September 21, 2016

I've used this app for quite a while now. Even tho my website isn't live yet, i can tell from reviews from family and friends that they love they idea of SWELL. It works well and customer support is one click away. Thanks swell!

Empat
Brunei
7 months using the app
July 27, 2016

Only giving 4 stars because I just started using it. So far, it seems pretty useful and easy to use.

Mass Industries Inc
United States
7 months using the app
June 30, 2017

looking forward to seeing if it brings results

Black Ink Creative Shop
Canada
7 months using the app
October 3, 2016

it has several tools and very easy integration

Bado Nutrition
Mexico
7 months using the app
Edited January 30, 2023

Yotpo customer care is really the best. They answer so fast and help us win a lot of time (as most of the time, we are caught in our day-to-day business and we don't necessarily have the time to dig everything ourselves in the app).

Almora Botanica
United Kingdom
7 months using the app
July 25, 2016

This is a great rewards site. Had some issue setting up, in the beginning, but they talked me through it.

Parisians Pure Indulgence
United States
6 months using the app