Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

September 13, 2016

Realy love this app - & the support too!

Theartofliving Earth
United States
Almost 4 years using the app
July 3, 2016

I have just installed, easy to set up looking forward to seeing how it performs

Brooklantree
Australia
Almost 4 years using the app
March 10, 2016

Josh with Support was excellent! Thank you Swell!!!

Scdaa E Store
United States
Almost 4 years using the app
June 29, 2021

The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.

HALE.
Indonesia
Almost 4 years using the app
February 5, 2016

We upgraded to pro before we rolled out the app based solely on the pre-sales support from the team @ Swellrewards. I wanted to retroactively assign points and they not only offered to do it for free (assuming I gave them the data), but offered to do it over the weekend as to not hold up my deployment. Fun fact - In the email I had even offered to pay for this import. Maybe that missed that part :P

We sent out emails of our initial launch to ~20k customers and have had no hiccups so far. Customers have been exchanging points w/no issues and with zero handholding by our support folks.

To top it off, the feedback from our customer base has been overwhelmingly positive. I'd say we're pretty satisfied.

Thanks!

5 Minute Recess
United States
Over 3 years using the app
June 4, 2016

Only just installed. Love the online video tutorials. So far so good!

Bonfire Candle Co
Australia
Over 3 years using the app
April 7, 2021

Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!

Credo
United States
Over 3 years using the app
January 28, 2016

I've just started using the app, and so far so good! The customer service is right on. Immediately I had an answer to my question and even received personalization for the app on my website. The design fits in really well with my shopify template. Very very happy with these guys. Excited to see my customers make use of this awesome rewards program.

Label Thread
United States
Over 3 years using the app
June 23, 2016

Very Simple to customize and looking forward to applying the top Rewards App out there on our Ultra Premium, Gourmet Vape Store, https://www.eliquiduniverse.com

Eliquid Universe
United States
Over 3 years using the app
Edited November 23, 2022

Perfecta solución para el programa de referidos. Me gustaría el panel en Español para sacarle más provecho, pero está muy bien. Angelo S really fast help helped me a lot made my day!!

Esjoy
Spain
Over 3 years using the app