Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

May 4, 2016

I Was hesitant at 1st. Glad I bought my outfit. The quality was unexpectedly Awesome! I have purchased twice and both time shipping came in the time frame provided. 6-8 business days. My outfits both came in on the 6th day.

Thank you

Top 15 Apparel
United States
3 months using the app
June 13, 2016

Easy and great app to use! Highly recommend for all e-commerce business owners :)

Bearded Bandit
Australia
3 months using the app
January 8, 2016

Easy set up and great customer support, I had a question and it was answered within hours by their team. I also started seeing the benefits from the software right away. I do wish there was more transparency to the pricing after reaching 1000 transactions in a month but overall I am very happy with the program.

Home And Household
United States
3 months using the app
April 27, 2016

Quick to set up and I know my customers will Benefits fro Swell program

Robert Tees
United Kingdom
3 months using the app
December 29, 2018

Great app to have when you want to show your customers how much you appreciate them. Lets you fully customize your rewards program with items specifically meant to work for your program.

The Organized Preschool Teacher
United States
3 months using the app
March 8, 2017

LOVE THIS APP!!!!!!!!!!!!!!!!!!

Simplytayloreddesigns
United States
3 months using the app
Edited February 9, 2016

I mean this is a MUST HAVE!!!! I cant stop thanking them enough for all their support and help! This app has been increasing interaction between my customers and my store and they LOVE LOVE LOVE it!

Womenwantcurves
United States
3 months using the app
April 19, 2016

Amazing quality of service, there is no word to explain how effective their service is...

Kpop For Life
Canada
3 months using the app
May 23, 2016

So far so good. We are excited about the potential Swell will have on our store.

Whiterabbit Magic
United States
3 months using the app
January 19, 2023

Rowell has been amazing at helping me setting up a campaign and review it. Great service from beginning to end !

JNX Sports
New Zealand
3 months using the app