Reviews (2,597)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

May 13, 2016

Love the concept of having a rewards program to reward my customers for shopping at my store. I've researched many reward programs and tried to figure out how they work so I could implement them into my store and with Swell they make it so easy to add in a rewards system that is not only useful but simple to understand!

American Hu Tler
United States
5 months using the app
September 8, 2016

Just installed the app. So far it's great!

Fab Design Co
United States
5 months using the app
May 15, 2016

Good concept, easy to use. Execution can improve

Selinas Closet
United States
5 months using the app
September 29, 2016

The most complete marketing app!

Jakedstore
United States
5 months using the app
June 10, 2019

really lovely app, useful and smart way to retain clients, i'd love a feature for vip tier referrals.

. : DNela Reposteria : .
Peru
5 months using the app
Edited August 6, 2018

Good app but jumps from $29 to $249 to use Gold package ... whoa hoooo
Also, only way to test functions is to set-up new accounts until you get it right ......... would also be nice if it was integrated with an auto tagger

Big Dog Landing
United States
5 months using the app
October 4, 2016

Absolutely professional and Great...Runs smooth and easy to install

3bar E
United States
5 months using the app
April 6, 2022

Had an issue at first and their customer service was prompt and helpful in getting my referral program off the ground (Thanks Joseph C!)

SWAIR
United States
5 months using the app
March 12, 2018

Incredibly easy to set up. Only just added it so cannot report on how well it works as yet but like the look so far!

Lucas Store Of Nothing
United States
5 months using the app
July 2, 2016

A very helpful reward program.
Design is very easy to use.
There are some catches, where they want extra money to embed html codes to the website. I did not like that extra revenue generating function. Instead they should put up the monthly subscription and include everything in it.
Overall a good software.
I would recommend it to anyone if you want to start an easy to manage reward program for your website.

Awanscissors
United Kingdom
5 months using the app