Reviews (2,597)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

April 1, 2021

Ritchie was great to work with. I was having a problem with finding the correct information for our referral. He helped with my referral program issue.

Tiiga
United States
3 months using the app
April 13, 2019

Swell is good when it works but when it doesn't good luck with getting ANY help! you are passed off to a another company Yotpo support who is of no help and you are left to try and sort it out yourself if I had my time over I wouldn't use SWELL now all my customers points are set up here and I cant get support I am stuck here...beware!!

The Spotted Quoll
Australia
About 8 years using the app
March 11, 2018

great stuff looking forward for more stuff to come out from these guys. keep up the good work. just some minor flaws but still a great app. I highly recommend https://www.inerchi.co/

Inerchi
United States
3 months using the app
May 20, 2016

Love this app! Looks great and add professionalism to my site!

Brit Rocks Hair Extensions
United Kingdom
3 months using the app
Edited August 20, 2016

REALLY EASY AND SIMPLE TO USE. I HIGHLY RECOMMEND SWELL REWARDS APP. It really is so easy to use and customize. Out of all of the apps on shopify this is by far my favorite.

1liltreasure2find
United States
3 months using the app
October 3, 2016

rise in traffic to my shop a lot, thank you !

Blueexchange
Vietnam
3 months using the app
October 1, 2016

We use Swell at Muscle Food Vancouver www.musclefood.ca to help reward our customers

Vanocuvermeals2go
Canada
3 months using the app
December 30, 2015

Haven't seen it in action yet, but the features are great! You get a lot more for free and the upgrades are very reasonable

Pure Georgia Romance
United States
3 months using the app
February 11, 2018

great app to use. I like how you can customize your rewards pop up

Kush Merch
United States
3 months using the app
August 26, 2016

5 Star, this keeps the customers coming back which means customers like it and so do I. Thank you!

Fpvfrenzy
United States
3 months using the app