Reviews (2,597)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!
I've never been more disappointed in an than this one. I paid $249.99 for 3-4 months. In total it generated $38 dollars net income. To help optimize & maximize the app, I emailed them and asked if they could help integrate with my store which is a Shopify (premium/high opportunity client) . they sent me a DIY..... super disappointed when I was excited to rewards my clients using their app. I asked for a refund 3x's. every time I got a chat bot. no customer service or person to speak to on the phone. they don't try to understand & connect with their customers. they just see us as a number.
Does a great job and I'd recommend it highly!
very happy with the app, had a little difficulties on putting the rewards-page on the website, but thanks to the support of chris via chat, it was fixed in no time ! now active and very curious how the loyalty-rewards will please the clients :-)
Great app to add to your store. I will continue to use it at my store shop-gigi.com
I love the rewards and referrals.
This is the only rewards program you should be using period! Allows for customization, and great programs for a fraction of the cost others will charge you. I like how Swell chooses to grow with us! So glad I found Swell
Awesome app that combines many features into one! Instead of having 3 separate apps, I can just use Swell.
Loved the ease of use with this app and the support team.
Rilu was fantastic and we really appreciate it!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
after installing app I had several questions and was promptly contacted and worked with to solve my questions and understanding so I was very pleased. I will recommend to others
Easy to use, with great support from developer!