Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

March 6, 2023

This app is fairly easy to implement and tweak. When I did run into a little issue they were able to fix me up in just a couple of minutes, pointing me in the right direction. Thank you.

Core Med Science
United States
About 5 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 15, 2019

I install this app to help me gain extra sales, there was a couple of problems when I first installed, these issues were quickly resolved. Great App

Beadz Galore
United Kingdom
About 5 years using the app
September 2, 2017

Great app! Easy to install and use.

Tgc Toys And Gifts
United States
Almost 5 years using the app
October 7, 2021

Our customers LOVE our Rewards Program! Maria did an awesome job of explaining a few areas within the program that we needed help with!

Designs by Planner Perfect
United States
Almost 5 years using the app
Edited March 6, 2017

This app is a good app!. I couldn't figure a few things out and the staff was amazing at helping me. Amazing customer service! Thank you so much.

Www Smartchiropractictopicals Com
United States
Almost 5 years using the app
June 23, 2016

Very simple to use back end with plenty of customisation options. Took less than an hour to set up everything I wanted.
I'm looking forward to seeing how customers engage with it.

Dragon Outlet
United Kingdom
Almost 5 years using the app
January 22, 2016

We are very excited to start using Swell! It already had most of the features that we were looking for and the customization to make our program come together. They are also setting up some custom features for us right away to help make our rewards program the perfect system for our company!! Way to go Swell Rewards!

Iqed
United States
Almost 5 years using the app
October 1, 2016

The unique I found where I can edit all in Spanish, so perfect for my web, thank you

Bizdome
Spain
Almost 5 years using the app
July 9, 2016

Very simple to use! Quick setup time and many customization options!

Limp Tees
United States
Almost 5 years using the app
November 18, 2021

I was confused as to why when I and a customer clicked her referral link, it was stating that I wasn't eligible for the discount. Thanks to Maria D. explaining that it was due to the IP address already being captured previously or the person has already made an order on my website. Thanks again for your help Maria.

Beauty Mixtress™ LLC
United States
Over 4 years using the app