Reviews (2,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.
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Looks good so far and isn't so difficult to use. I wish there was a campaign where customers can earn points for writing reviews and sharing items they purchased on Facebook and other social mediums.
The customer service was indeed swell (pun totally intended)! We're very excited about the new tools to make work easier for us, and right now the app is definitely the one we've been looking for.
I had a problem about points setting. and I used online chat service, they were so helpful. Explaining with screenshots and video. I had the best experience with online chat! 5 stars!
Great System for Rewarding your Customers whilst Generating New sales
Swell is aptly named.. this is a great loyalty program with excellent support. Highly recommended! We are currently using it in our shop www.cigarpimp.com and have seen a drastic improvement in customer loyalty.
Perfecta solución para el programa de referidos. Me gustaría el panel en Español para sacarle más provecho, pero está muy bien. Angelo S really fast help helped me a lot made my day!!
We were really pleased with the support from Yotpo. We had an issue updating the FAQ and they were hands-on in their response and the issue was resolved easily and quickly. This makes it so much easier to run our business, knowing we have support when needed. Thanks so much to Jovan who helped us, and to Yotpo for focusing on customer service!
We appreciate your feedback, thank you!
Easy to setup and easy for customers to use. Already launched it and currently testing response from customers and its effectiveness in increasing sales/new customers.
Very helpful and responsive support team too.
This is an amazing app, very customisable and easy to use. Very happy with this app would recommend anyone looking to use this one.
Glad that I found this app. It was very easy to use and it is very user-friendly.