Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

July 12, 2018

Really easy to use and it keeps track of everything for you. Still in the early stages so we will see how it works out long term.

Malamoose Dog Co
Canada
2 months using the app
April 28, 2016

I love this app. easy to use and well organized system.
e-commerce owner must have it!

Breeze 13
United States
2 months using the app
May 12, 2016

I have now experienced the best app for referrals and rewards.. i love it's easy and simple and wow has my business taken off! thanks guys. i will definitely recommend this to my partners other businesses. have a good one! and keep on truckin'! - Miss M - www.finegothicjewelry.com

Finegothicjewelrystore
United States
2 months using the app
Edited January 11, 2019

This is perhaps my favourite shopify app.

Customers love it and requires very little input from me. Swell Job!

Farmgate Jamaican E Market
United States
Over 3 years using the app
January 16, 2016

Great support and super fast set up. One of the few apps where you really don't need to tinker too much after you install it. Support chat is super responsive and helpful. Excited to see how a rewards program benefits our store.

Ledpetsafety
United States
2 months using the app
July 21, 2021

I love the embedded experience. Much better than the widget pop up some of the other companies are doing. Also love how it integrates with our Yotpo reviews and Klaviyo platform so seamlessly. Support is fantastic, very helpful and quick to respond. 100% recommend trying YOTPO Loyalty out!

ZANEROBE
Australia
2 months using the app
April 21, 2016

A few features need improvement, but overall a fantastic app

The Mansion Outlet
United Kingdom
2 months using the app
November 12, 2021

Yotpo/Swell have built a very robust app with a good support team. Each member has been knowledgeable and helpful. Even had to customize some javascript on my checkout to accommodate my users and Jiemer helped me build new javascript making the process painless!

NatureCity
United States
2 months using the app
March 24, 2016

Great way to make your website stickier by offering incentives to your clients. I'd definitely recommend you try out the free version. You have nothing to lose!

Bambaits
Canada
2 months using the app
July 7, 2016

it really helped my business get off it's feet and started making money!!!

Wacky Wear T Shirts
United States
2 months using the app