Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

June 16, 2016

So far so good, easy to implement, full of features and with videos to teach you
i guess i will soon move to the paid version, still the free one is awesome
keep the good work.
Alberto

Bintbiz
Mexico
2 months using the app
August 11, 2016

Love this app, so easy to use!

So Carina Store
United States
2 months using the app
May 17, 2016

Super excited to work with Swell!!! Fantastic app for our online store and a super fun way to reach our customers with numerous opportunities! Thanks so much!

Thepinkstore Com
United States
2 months using the app
May 8, 2016

This seems to be a very nice app. Im still learning how to use it.

Serenityboutique
United States
2 months using the app
February 14, 2023

The app does what you want, it is clear and clean! I had trouble adding the code into my Shopify store, I got helped in a few seconds, and Erwin John C helped me with super clear instructions. Problem got fixed in a 5min! Great customer service

Peak Bakery
Canada
2 months using the app
April 27, 2016

Allows me to grow and continue to serve my customers. Love this app!

Freedomlife Store
United States
2 months using the app
February 23, 2021

I just added this to my store today. I had some questions about how the referral program works and the codes etc. The online chat session was very fast & thorough. I just wish they had email 3rd party integration in the basic plan. I'll see how it goes though. Jerrah was very helpful and polite.

Warehouse On Grove
United States
About 3 years using the app
August 11, 2017

One of the very best apps! I'm amazed by how smooth everything works and how much value it adds to the customers.. thanks!

Mentamo Accessories
Spain
2 months using the app
September 1, 2016

I would definitely recommend Swell to other vape stores who want to boost sales and offer a loyalty program to their customers. The app was very easy to install and customize. We look forward to gaining more vape sales via Swell.

Secretary Of Vape
United States
2 months using the app
March 28, 2017

love the points system as it gives customers incentive to buy more.

Health Junkie Nutrition
United States
2 months using the app