Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

Edited September 2, 2021

This is a GREAT app for anyone who values their customers! Loving it! 9-2-21 - Ive been using this app for years - the customer service people are WONDERFUL!

Simply Radiant Beauty
United States
Over 5 years using the app
Edited July 12, 2024

It has been pretty easy to add this new reward program to our website - once it is set up it doesn't require much work from us. We like it ! :-)

PI
United States
Over 5 years using the app
Edited September 27, 2024

Gabriel S. was very helping in explaining some of our reward issues that needed resolve.

Parker Clay
United States
Over 5 years using the app
October 20, 2021

Great Customer Service, Had a couple of issues and I couldn't figure out the fix. Chris B helped me fix the issues quick and easy! This app has worked great for us!

Cartel Ink
United States
About 5 years using the app
January 5, 2018

Looks like a great product!
We'll see this app will worth it!

Baby Terry
Canada
About 5 years using the app
August 7, 2019

Needed a rewards program app that lets you filter which products can actually earn rewards, and this has more than enough features for our needs.

Support team is very helpful and has helped us immensely in our setup!

Enzyme Science
United States
About 5 years using the app
April 9, 2021

The support team is very helpful! I was trying to get the referral program set up correctly and they sent me a screencast video explaining how to change the settings and followed up to make sure I got my problem resolved.

fawn&forest
United States
About 5 years using the app
September 12, 2016

So far so good - swell works seamlessly with my store and looks like it was build with my theme - a few tweaks with the font style and colors. Performance on the storefront is great as well.

Thanks guys!

Tater Bats
United States
About 5 years using the app
September 19, 2016

Easy to install app and best for customers to use. It helps spread customers and build customer relationships. I highly recommend this app.

Knock On Wood Co
United States
About 5 years using the app
December 17, 2019

This app hands down is the best for building my customer base. Customer service is excellent. Always go above and beyond!

TheMotherland.online
United States
About 5 years using the app