Reviews (2,597)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

October 19, 2017

So far so good. I just downloaded the app today and set everything up in a matter of minutes. I would definitely recommend this to a friend. The only reason I am not leaving a five star rating is because I have yet to see the application in action to make sure everything runs smooth.

The Milieu
United States
About 5 years using the app
January 5, 2018

Looks like a great product!
We'll see this app will worth it!

Baby Terry
Canada
About 5 years using the app
August 7, 2019

Needed a rewards program app that lets you filter which products can actually earn rewards, and this has more than enough features for our needs.

Support team is very helpful and has helped us immensely in our setup!

Enzyme Science
United States
About 5 years using the app
April 9, 2021

The support team is very helpful! I was trying to get the referral program set up correctly and they sent me a screencast video explaining how to change the settings and followed up to make sure I got my problem resolved.

fawn&forest
United States
About 5 years using the app
September 12, 2016

So far so good - swell works seamlessly with my store and looks like it was build with my theme - a few tweaks with the font style and colors. Performance on the storefront is great as well.

Thanks guys!

Tater Bats
United States
About 5 years using the app
September 19, 2016

Easy to install app and best for customers to use. It helps spread customers and build customer relationships. I highly recommend this app.

Knock On Wood Co
United States
About 5 years using the app
December 17, 2019

This app hands down is the best for building my customer base. Customer service is excellent. Always go above and beyond!

TheMotherland.online
United States
About 5 years using the app
March 9, 2022

Looking forward to getting this app working for us. The support from Jerrah and Elijah has been really great - quick, concise, easy to follow. Only gave 4 stars because I have n't finished setting everything up yet so not sure yet how it will work!

Nzo Active
New Zealand
About 5 years using the app
February 2, 2018

Great app, very helpful. The upgrades are too expensive though, I wish there was a middle ground pricing, hence one star off. Otherwise a very good app.

Thesisbeauty
United States
About 5 years using the app
March 6, 2023

This app is fairly easy to implement and tweak. When I did run into a little issue they were able to fix me up in just a couple of minutes, pointing me in the right direction. Thank you.

Core Med Science
United States
About 5 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!