Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

December 15, 2017

Better than the other apps I have seen with way more affordable features on the lower prices version. Once I see this works I may ugrade to the premium.

Fuzzibunzdiapers
United States
2 months using the app
December 23, 2016

Very Great Detailed instructions, thank you

The Store Of B
United States
2 months using the app
April 1, 2016

Swell gets back to you at a time manner the program appears to be capable of doing a lot for my company LIGHTLIFE.ME CLOTHING I'm excited for what I've learned about swell so far

Lightlifeclothing
United States
2 months using the app
June 19, 2016

I love the app. It helped me stay current with my customers and quickly customize emails to fit my weekly letters.

Monet Cartier Hair Boutique
United States
2 months using the app
October 25, 2016

I installed this app about a week ago, and it's already created engaged customers and helped closed sales!

The customization and general set-up was a breeze, although I did need some help getting the spending set-up correct. Support was very fast and, in fact, spent a fair amount of time chatting with me to help me correct an (unanticipated) issue I'd run into (honestly not expecting it to help generate customers and sales so quickly :) ) and making certain I understood how to adjust and correctly set-up the other codes and coupons I needed to make everything work the way I want. (Nikhil is FABULOUS!!)

No doubt about it... you NEED this app!

And, as I told them, I LOVE the fact that the pricing structure is such that a small, first-timer such as myself has the opportunity to actually SEE it working for me and, in essence, having it help me generate the income that will then cover the fee... v. so many that may offer a free trial (that seems to end before producing results, so you incur expenses) without any proof you need it or it's even going to work for you and your purposes.

So far, there's only been a few very slight glitches -- but they were very quick to respond and even took it upon themselves to help correct them for me. :)

Don't think. Just get it! You have NOTHING to lose with this app, and a WHOLE LOT to gain!

Pager Bag Co
United States
2 months using the app
July 7, 2016

It has lots of easy to use and powerful features, that I am still in middle of exploring. Fits my ecommerce needs with this powerful tool.

Naturebeacon
Malaysia
2 months using the app
August 29, 2019

It's all a bit complicated, but that's because they offer so much... and for free. Customer help is really great too, always quick, clear and helpful. Thank-you Justin!

The Apothecary at Liberterre
Canada
Almost 3 years using the app
December 10, 2016

This is an awesome way to give customers extra value while building your contact list. But even more helpful is the support team. When we had a setup issue, they responded within a couple of hours. Now that's great service.

Scorpio Brands Xpress
United States
2 months using the app
February 12, 2017

good app, will recommend 100%. it will have everything that you need in one app

Mc11
United States
2 months using the app
November 12, 2018

great. I love this app as it allows me to do many things all in one place. All the things I can do here really help me to maximize sales

coolsockshop.com
United Kingdom
2 months using the app