Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

May 4, 2022

Great customer assistance from Jerrah and Rikki- Very fast. Good features and shop integration. i just wish i could change look without upgrading

Island Goddess Organics
Australia
Over 2 years using the app
Edited July 17, 2020

07-17-2020 Well I really don’t like to do this, but the lack of communication and action in regards to your coding issue leaves me no alternative but to write this and lower your rating. Service is POOR AT BEST!

The base app works well. Simple setup.

The Abbey Collection
Canada
Over 4 years using the app
September 20, 2016

Swell has helped making a rewards and referral program so easy!

Mafia Apparel
United States
About 2 months using the app
March 24, 2021

Love the new chat feature — it was super helpful and quick. Thank you for the prompt responses team!

Live Tinted
United States
About 2 months using the app
Edited May 3, 2016

Great app! Super easy to use and extremely effective. I would highly recommend this app to help create accounts and repeat customers!

Geared2change
Canada
About 2 months using the app
May 28, 2016

So far I really like this app for my store, www.sewvagabonshop.com . My business is an online fabric store that specializes in designer knit fabrics for the entry level designer and home sewer. I'm hoping to build a fantastic fabric loyalty and referral program to increase customer retention. Thanks!

Sewvagabond
United States
About 2 months using the app
January 22, 2016

Super excited to have found an app that included a referral program. Very helpful on chat and easy to use app. Thank you!

Improving Health One Drop At A Time
United States
About 2 months using the app
February 1, 2016

The app is fantastic so far -- easy to install, and flexible enough to tailor to my shop. I wanted to be able to retroactively reward past customers, and this program allowed me to do that. The customer service is better than any support I have received, with responses within minutes. I only launched the program today, so I'll have to see what the results are, but so far I would definitely recommend this app for any Shopify store owner.

Route 32
United States
About 2 months using the app
February 4, 2017

Super user friendly application!

Starlight Prints
United States
About 2 months using the app
February 19, 2019

Nice app just installed it very easy to navigate around and set up, still only days into using so will keep u updated

Factory Direct Shop AU
Australia
About 2 months using the app