Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

May 1, 2016

superb does exactly what it says and more

Yourhandbagz
United Kingdom
About 2 months using the app
October 27, 2016

This is a great loyalty reward program app. For the most part, your customers will have a big selection of ways to earn points and spend them for different rewards you would like to offer. There are a few things that I wish was already ingrained on their site like points for reviews (not just Yotpot reviews), an automatic position on the website for customers to see their points, and a way to delete duplicate customers (although this doesn't really hurt anything). Some things you need to be a skilled code developer or know of a goo site to hire them, because their coders start off at $150 (which is very expensive for a small business like ours). Other than that, we love the app and it has fulfilled our basic loyalty program needs. Thanks Swell!

Kyras Shea Medleys
United States
Over 2 years using the app
February 26, 2017

Thank you for the Swell app. The youtube videos were a nice touch.

Deadbettie 2
United States
About 2 months using the app
August 16, 2017

Loving this app. Very user friendly and seamless

Thathairstuff
United States
About 2 months using the app
March 4, 2016

We use Swell at MegaNut and our customers love the added value it offers. We look forward to seeing the new features that they come up!

Meganut
Canada
Over 2 years using the app
September 30, 2018

Great customer support I recommend this app for your referrals programs . It works great for me.I give it 5stars.

Shelly J Luxury
Malaysia
About 2 months using the app
November 2, 2023

Yoben M was so helpful! I really appreciated the speedy help.

Birdwell
United States
About 2 months using the app
Yotpo - L&R replied November 28, 2023

Thank you for writing a review — we value your feedback.

Edited December 29, 2019

good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

Misslelee
Egypt
About 2 months using the app
May 15, 2018

Great App !!!!! Cant wait each day to check my results !

Aliopys
Australia
About 2 months using the app
August 15, 2016

Easy to use so far. Set up in under half an hour. We'll just wait for the results. :)

Clean Car Box
Canada
Over 2 years using the app