Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

August 4, 2016

Works great, easy to use. User friendly design

Dirt Candy Graphics
United States
4 months using the app
July 28, 2018

so far does what I was looking for

Kit Cat Boutique
United States
4 months using the app
October 31, 2016

I just launched my shop very recently so I can't say for sure what impact Swell will have on my store in the long run, but a few customers started collecting points by placing orders and sharing. The app pretty much does what it's supposed to do and works fine.

The only problem I have: My store's currency is JPY, and I have to give away ridiculous amounts of points to use the earn x points on purchase function. I can only give away points per 1 JPY, which is equal to about 1 cent. I would much rather give away 3 points per 100 JPY than 3 points per 1 JPY, but the app still works either way.

Myonahole
Japan
4 months using the app
June 30, 2016

I´m using Swell App on my online store fabwedding.biz and it was easy to install and to manage.
Andreia Cruz
Fabwedding.biz

Fabwedding
United Kingdom
4 months using the app
June 21, 2016

Best customization and looks good!

Eclipsed Eye Clothing
United States
4 months using the app
May 16, 2016

Quite easy to use and does what it says. Have set everything up for website launch next week thefvblane.com

The Fvblane
Netherlands
4 months using the app
April 27, 2017

need put the code automatically

Craft Lovers Inc
United States
4 months using the app
April 14, 2023

The interface is a little clunky as is the support documentation, however, the customer service team are great and at your disposal should you need any guidance which is a real help.

Silverly
United Kingdom
4 months using the app
Yotpo - L&R replied December 20, 2023

Thanks for your feedback, we really appreciate it.

April 24, 2016

Our team is really looking forward to using Swell. We compared it against some competition and made our best decision.

Coogfit
United States
4 months using the app
April 29, 2016

Thank you Swell for your developers offering such a useful app -so far so good. I'll be sure to keep you posted on progress!

Marie
Team Member
The Kinky Orchid

Thekinkyorchid
United States
4 months using the app