Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

July 2, 2017

Wonderful app, Let's you do so much and very detailed.

Vacations4u
United States
About 2 months using the app
October 11, 2017

very good app
the app is helpinng and very supprt

Kb Deal
Israel
About 2 months using the app
February 10, 2016

Just starting off with Swell and what a great start it has been! Customer Service spent all the time I needed on their easy to use Online Chat Help. They walked me through my questions and helped with the Custom Rewards that we were looking for. We are all set up and ready to go with our referral program thanks to their easy to use program and superior customer service.

Chatlight
United States
About 2 months using the app
July 19, 2016

this is a great marketing app for promo and rewards

Row With Mandy Michelle
United States
About 2 months using the app
November 27, 2016

i just installed it,yet to see results. a bit complicated to set up the coupons.

Re Clothingme
United Kingdom
About 2 years using the app
July 18, 2016

Swell has definitely done it's job! People are having fun in my loyalty system. thank you very much!

Root Unlimited
United States
About 2 months using the app
August 19, 2022

Really thank you so much for the help of Alvis C.
The customer service is very patient and spends a lot of time about one afternoon helping me solve the problem.

ROSALIND
Hong Kong SAR
About 2 months using the app
June 29, 2023

It ha all the function i'm looking for in terms of referral program and the customer service Lemuel P was great, responding plus solving my issues real quick.

SALIGIA
United States
About 2 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 20, 2016

Fantastic App. One of the best apps on the store and IT'S FREE for most of us on here. They took the time to set me up and get my store running. Highly recommend it.

Golfx
United States
About 1 month using the app
July 12, 2022

great customer service! i am setting up the rewards program and had several questions, quick and efficient responses. thank you!

The Happy Elephant
United States
About 1 month using the app