Reviews (2,598)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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The app itself is great, but the support is absolutely atrocious. Left a message with their support team on the Intercom chat a week ago, no response. Left a message yesterday, no response. Just left another message, no response.
If this is how they treat Gold Plan customers, stay away!
If this is how they treat Gold Plan customers, stay away!
Easy to set up, a must have for any Shopify store, can’t wait to increase sales with this app, Thank you!
very intersting app which I don't regret to installed
Great app! very helpful, i totally recommend it
Excellent customer service! We haven't been able to use Swell to it's full potential yet, but the communication and care Josh provided truly made us feel like a valued customer. Very pleased to be working with them.
Keep up the great work, team!
awesome, love it, fantastic way to increase your sells, and explained easily.
Gracias valido muchas opciones para incentivas los retornos de compra, es muy personalizable y al hacer las primeras pruebas piloto arranca rapido la pagina
Since Yotpo took over Swell has fallen apart with huge holes in the sales data. Not a good way to build trust with customers when their sales are not all registering in the loyalty program. After more than two months, and countless emails and excuses, the same problems persist.
I am forced to pull the plug on Swell/Yotpo and face my unhappy customers.
Stay away from this app!
Great tool, So far it has been great, User friendly and well detailed. Glad i came across this tool and am sure our website www.carpoolessentials.com will benefit a lot from this great software.
So Far so Good. I will give some time and give a better review at a later time