Reviews (2,598)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
Refine
-
By rating
great app, very helpful in concept!
I have just but it already has proven a useful ,tool in collecting emails for marketing purposes!
This app is really easy to set up. It looks really nice on my store. Customer service is also excellent. I am sure my customers will love the program.
Extremely easy to use and a real asset to building customer loyalty.
Swell is a great app in the toolbox for my company. It has helped with sales and was free until we reached 100 orders a month!
Paul
http://www.freshvaper.com
I have submitted 2 tickets and have waited over 5 days to hear back from you with no effort to assist me. I have been using the free version for over a year and while editing my settings I accidentally upgraded to the $29 paid version I noticed within the hour and downgraded back to the free version. However on my next shopify bill I noticed I was charged the $29 MONTHLY fee even though I was upgraded for less than an hour. I have asked multiple times to offer a refund and no one has gotten back to me. Pretty poor customer service.
Its easy to use and I love it... You can use this app in a lot of ways. I recommend it to everyone.
Great app. Fairly easy to setup and activate. Can't wait for the customer's reactions!
We tried a lot of Rewards Apps, and Swell is by far our favorite. Very customizable, and lots of essential tools within. I am def recommending this to my colleagues. Keep up the great work!
UPDATE: 06/07/18
Well, the program stopped working after asking me to upgrade my plan. I entered my credit card info, and now I have a locked app with just a white screen. Customers are getting angry because their coupons no longer work...still waiting for a fix.
Yes, love this app and highly recommend it!