Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

February 2, 2016

So far so good! Easy to install and customize, definitely intrigued customers. Customer support was on their toes to let us know they were available if we needed them, which we love!

Sister Babyz
United States
Over 1 year using the app
June 24, 2023

Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results

Edith and Blanche
United Kingdom
About 1 month using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 29, 2016

Easy to setup & use - has all the features you need for a great rewards program

Bowbelle
Australia
About 1 month using the app
September 2, 2016

So far so good—helpful in-app help, and straightforward tools to spread the word!

Uqora Llc
United States
Over 1 year using the app
Edited August 29, 2017

I added Rewards and Referrals by Swell a few weeks ago. I'm using the free plan. I have no complaints. It works as it should. I have an increase of 40% sign ups since the rewards have been added. The results are very promising.

Br8zyn
United States
About 1 month using the app
September 7, 2016

Nice, could have better programs. thooo HempLees

Hemplees
United States
Over 1 year using the app
September 22, 2018

Swell is awesome it does everything you need to crowdsource your business and it is free at first! Strongly Suggest!

Honey Lace
United States
About 1 month using the app
January 10, 2016

Just getting started with this app and have already received stellar customer service on an important need I have out of the gate. Pretty excited to see how our rewards program will increase our sales.

Baccurelli
United States
About 1 month using the app
November 1, 2017

Thanks for the free program. It works really good.

Freely Com
Germany
About 1 month using the app
May 10, 2016

informative and user friendly.

Thelondonboutique
United Kingdom
About 1 month using the app