Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

August 26, 2016

So far so good. Very simple to set up. And easy for online customers to use. The POS interface is a little cumbersome. That may be the only drawback

Altitude Brewing Supply
United States
Over 1 year using the app
February 26, 2019

I really love the concept, my biggest challenge is that I cannot get on the LIVE CHAT for help. It wont acccept my email. I would love HELP PLEASE!! makingthelook@gmail.com or sweetsassymolassyboutique@aol.com
PLEASE HELP ME!

Sweet Sassy Molassy Boutique
United States
Over 2 years using the app
December 18, 2017

Great service to provide for online businesses!

Up Life Boutique
Canada
Over 1 year using the app
June 11, 2016

It's very clear, precise and does what they say they do! The only reason why I gave 4 out of 5 is just because there are some simple questions I can't find the answers to in the application - but because their custom service is so reliable I know I will be able to solve them. Thank you!

Eloises Pastries
United States
Over 1 year using the app
July 11, 2016

Struggling to get everything together. Quite complicated to use. Some things don't connect the way they are supposed to, leaving some items going live when they don't work. I'm sure with practise it will be a great app but very much trial and error which may come across as unprofessional to people trying to sign up

Inverurie Whisk Shop
United Kingdom
About 2 years using the app
August 18, 2016

Super easy to install, simple instructions and does great things for your store. I love it.

Bvstore 33845
United States
29 days using the app
May 5, 2016

Easy simple system to be able to create a good referral system. Good video tutorials to get started that explain very well how to set up

Bvstore 16845
United Kingdom
Over 1 year using the app
Edited January 15, 2019

Too many issues with this app! We are constantly having customers say they cannot access their account along with a boat load of other issues.. The points are too easily redeemable. A lot of customers just don't get how it works which tells us its not as user friendly as it coule be. It is not worth the trouble but now that our customers are used to it being on website its hard to delete the feature. So we are looking for another app to use.

Cerese D, Inc.
United States
About 2 years using the app
June 15, 2021

Points feature for rewards is ok but referrals is the worst I've experienced- used to have Referral Candy and then Talkable. ROI is non-existent, admin doesn't display properly, felt like a guinea pig the whole time with a Beta product

Lizzy James
United States
About 2 years using the app
April 17, 2020

Gave 4 stars because i just started using this app and so far so good for the free option. But 5 stars for the support given by Rogelio. He was very responsive and answered my questions in a clear and detailed manner. Thank you Rogelio.

Palola
Singapore
Over 1 year using the app