Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

November 8, 2023

The online part works nicely, but I'll have to share the perspective of a brick and mortar retailer with ShopifyPOS. It stopped working on POS 4-5 months ago and it hasn't been fixed. So, it doesn't seem to be a good fit for those who focus who have stores. We'll probably be looking elsewhere for one that'll work well with POS.

Chalet
United States
Over 2 years using the app
August 15, 2016

easy to use and looks good. and FREE!

Retro Posters
United Kingdom
28 days using the app
November 3, 2016

This app is amazing, and I'll continue to use it with my future stores

Currently www.lingerieminx.com and www.kushboutique.com

Lingerie Minx
Australia
28 days using the app
September 7, 2016

Great app, Looking forward to seeing how this works out

Cehomewares
United Kingdom
28 days using the app
June 15, 2016

This is an amazing app. Simple to use and set up! Looking forward to seeing the response from my customers. Thank you!

Uberthings
United States
27 days using the app
Edited September 12, 2016

Great app that will help you to collect emails, I love how it looks in my store at http://cleverandmodern.com/

Clever Modern Lifestyle
United States
27 days using the app
February 24, 2017

job is nicely done by the swell team... just installed and did all the steps.. now looking forward :)
thanks guys

Theshopcase
India
27 days using the app
June 20, 2016

So far so good! Swell is reasonably easy to set up and customers are already getting into it! It's great to see some engagement with the store. Setting up the discount codes is a bit of a pain, it would be easier if the app did this automatically, but it's easy with the bulk discount app as well.

Kiwijuices2
Indonesia
About 1 year using the app
May 19, 2016

This app has been GREAT so far. Very easy to understand and to use. It helps me keep track of all of my clients purchases and points earned the way that I want it to. The awesome customization options and clean look put the cherry on top.

The only thing I would recommend changing in the app is enabling more options for editing points balance(ability to remove points adjustments, etc.) in the user interface.

I would definitely recommend this to anyone trying to encourage customer loyalty on any scale.

Adam McCants

Mccants Wood Customs
United States
About 1 year using the app
April 3, 2020

Using the support it is great, I will recommend this app to anyone who wants to run a loyalty program, Rogelio gave me a excellent support.

Sky Crew PTY
Panama
27 days using the app