Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

April 9, 2018

Swell is just....swell...much easier to use than their competitor sweettooth.

Geeky apparel store:

https://threadiverseapparel.com/

Threadiverse
United States
About 4 years using the app
June 4, 2023

Have been using this app for a fair time now, it works well and has great functionality. The support is also top notch, if you have an issue they will go above and beyond to help sort it out.

Bonsai-En
Australia
About 4 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

September 5, 2023

Excellent customer service! App definitely helps gain and retain customers.

Shining Light Dolls
United States
About 4 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.

July 16, 2016

Having an app that allows a new e-business to try it until we grow is incredibly helpful to our business.

Bepurebeauty
United States
About 4 years using the app
July 2, 2016

This is the best customer loyalty program app I've seen!

The Cqc Boutique
United States
About 4 years using the app
March 31, 2021

I love this app! it really helps with customer loyalty Also the support from the yotpo team is A1!! They're very helpful and respond quickly to the live chat

Lee Rickie Collection
United States
About 4 years using the app
March 20, 2016

The customer support rep (Josh) answered very quickly and was extremely helpful.

Jareds Probiotics
United States
About 4 years using the app
November 4, 2016

Haven't launched my program yet but have found it super easy to set up so far and the support has been great.

Boho Soul Bikinis
Canada
About 4 years using the app
March 22, 2016

Love this app. Very easy to set up and customise! My customers love being rewarded for spending money. Had the app for about a month and a half now and would definitely recommend it.

Elnique
United Kingdom
Almost 4 years using the app
April 6, 2016

Great marketing strategy to get your fan base involved and feel like they are apart of the business!

Above Royalty Clothign
United States
Almost 4 years using the app