Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

May 26, 2018

Very easy to use and understand wen store has more customers you can easily upgrade and have rewards page for customers as opposed to popup. Love the easy instal within seconds and email integration rewards.

Spirit Zoom
United Kingdom
About 2 months using the app
November 14, 2019

I was greatly surprised with this app, how good it integers in Shopify, and how professionally the team built it
Thank you

Le Sybarite
France
About 2 months using the app
Yotpo - L&R replied November 18, 2019

Thanks so much for leaving a review! Happy to hear you're enjoying Swell.

November 6, 2017

Excellent resource love it. I want to see what results it brings

Earthyalchemist
United States
About 2 months using the app
Edited July 1, 2019

Spent $250 and can't even get them to email or respond back to our support issue. Even tried calling, no luck... The "chat" feature in their app says their typical response time is 3 hours. It has been 3 DAYS and we still have not gotten a response. Worst part of all is this is now going to delay our release!

Really thought this app was gonna be great but the support is just absolutely horrible and that may just be a deal breaker for us.

sstyler-eve
United States
About 2 months using the app
November 16, 2018

www,boardcandy.com is super excited that this app allows them to capture and reward their loyal surf loving customers.

Board Candy
Australia
About 2 months using the app
September 22, 2017

Works well, excited to see it with the customers

Dapper Supplies
United States
About 2 months using the app
January 13, 2016

Super easy to install and set up. From the moment I installed app the designers were there offering any help I needed.

Acazza Design
Australia
About 2 months using the app
September 10, 2016

I absolutely love this app. Makes my life so much easier at Sunnyviolet.com

Sunnyviolet
United States
About 2 months using the app
April 23, 2019

Good app but a little difficult to understand. A little disappointed because points for facebook sharing did not work :(
https://shawlinshop.com

Shawlin
Sweden
About 2 months using the app
June 13, 2016

Thanks for the great SEO tip! You guys rock! :)

Play Well
United States
About 2 months using the app