Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

November 28, 2017

Just Getting Started with This App

Rhinobro Productz
Canada
23 days using the app
September 16, 2016

Easy to use App and the best of all ITS FREE!!! check it out now.

Bennyfigure
United Kingdom
23 days using the app
September 2, 2020

We really tried our best to make this app work, but the customer service was not helpful at all. It is one of the worst customer service experiences we've ever had with an app on Shopify.

Alice + Whittles
Canada
Over 1 year using the app
May 10, 2016

Swell is one of my favorite apps on shopify ! It increases our store's customer engagement and loyalty on another level! I'd Recommend this app to ANYONE who wants to start a store and be successful

Paw Paws Shoppe
United States
23 days using the app
Edited January 27, 2016

Since it's free, it's nice!
I will give you 5 stars as soon as you fix presentation of the banner on iPhones and iPads (in left and right position - banner still horisontal!)
And add please customization of the size of the banner!

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UPD: for perfect customer support - I give them 5 STARS! Hope they will fix bugs with iphone banner soon and add size customization for banner.

Vape Room Cyprus
Cyprus
22 days using the app
October 10, 2017

Amazing! Highly Recommend for a new small business.

Knife Garment Social Club
United States
22 days using the app
February 11, 2017

My customers are already using our Swell powered rewards program. 12 referral sales have in just two days, incredible. I'm happy I gave it a shot. Go team Swell.

Fabu Stores
United States
22 days using the app
July 26, 2016

So far so good. The only thing so far is that their are options for getting points for "likes" on both Instagram and Twitter, but there is not an option to this for Facebook (only points for viewing the fbook page). I will add any updates to this once I have more time to learn more about the pros and cons...

The Vintage Beard Company
United States
About 1 year using the app
May 5, 2020

We chose Swell Loyalty & Rewards among other apps and it is exactly what we wanted: rewarding both invitees and inviters both in the form of points and discounts.

Aquatique Shop
Switzerland
22 days using the app
February 16, 2017

Very easy to use and a very powerful tool.

Toon Flashes
United States
22 days using the app