Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

August 30, 2017

hope this works for my store toatly awesome keep up the good work

Cheekos Chest
Ireland
21 days using the app
January 17, 2016

Great support and great app. I strongly advice. thanks

Animationshop
United States
21 days using the app
Edited June 26, 2016

So far, I'm loving SWELL, it's simply... Well, swell! User friendly, short quick tutorials for help when I need it. This makes my experience pretty great thus far. I'm still in process of launching, and learning along the way this is app is a must have! Building my brand an customer loyalty through a rewards program that's easy to set up is a must for every business.... Who doesn't love rewards, right?! Anywho my only complaint to date is that, I use my iPad for my daily business doings and the app seems to be a bit glitchy and not as comparable as I would like at the moment. Customizing the fields in coupons and such is tricky. But, I'm certain if I were using a Mac or PC, the process would in fact, be seamless.

Cocco Pazzo
United States
11 months using the app
June 16, 2016

This app is awesome. It is simple to use, and makes my ecommerce shop even easier to use. Cakes by Nat will be usinng this for a long time to come l think.

Cakes By Nat
Australia
20 days using the app
March 26, 2016

easy to navigate and a great loyalty programme for free i love it short sharp and to the point

Metal Panda Ltd
United Kingdom
11 months using the app
October 26, 2017

works really well and easy to use. no complaints!

Cecii Shop
United States
11 months using the app
June 11, 2016

Swell is amazing for new small business owners like myself. I found it to be very easy to use and extremely helpful.

Amongst Kings Queens
United States
20 days using the app
September 8, 2016

haven't used the program yet. seems ok so far

My African Goods Exotic Scents
United States
Over 1 year using the app
August 14, 2016

Easy, quick download! Great hopes for repeat customers!

Pets Market
United States
20 days using the app
May 31, 2023

Just launched our L&R program today and overall it was quite seamless and straighforward! I had reached out to the live support for help with getting the program activated and live on our site and Jovan (I think that was their name), was super helpful and prompt. They had the program up and running within 10 minutes. I'm not sure how long it would have taken me if I tried to do it out on my own, but it made the launch feel so much less stressful. Thank you!

Ferosom Forte
Canada
20 days using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!