Reviews (2,598)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
Refine
-
By rating
This is an AMAZING app! Everything I was looking for.
Wonderful app, Let's you do so much and very detailed.
very good app
the app is helpinng and very supprt
Just starting off with Swell and what a great start it has been! Customer Service spent all the time I needed on their easy to use Online Chat Help. They walked me through my questions and helped with the Custom Rewards that we were looking for. We are all set up and ready to go with our referral program thanks to their easy to use program and superior customer service.
this is a great marketing app for promo and rewards
Swell has definitely done it's job! People are having fun in my loyalty system. thank you very much!
Reasonably good app but with hidden problems in the free program:
- Email pop-up signups don't sync to Shopify unless on premium, this is basic and really makes managing new signups a hassle
- No option to email referral code to signed up customers
- If you update the reward points for anything you have to make sure you update any wording related to it, as it will still mention the old points offered. I don't see why this can't be a dynamic field
I've uninstalled this now, if you're looking for a better email signup app just use Privy, it's much more flexible and syncs to email providers.
Really thank you so much for the help of Alvis C.
The customer service is very patient and spends a lot of time about one afternoon helping me solve the problem.
Loving the app thus far! I just started using the app and am already generating more traffic! I just opened up shop, and am so excited to be getting visitors at The Shabby Chic Shoppe! Come check it out! Theshabbychicshoppe.com
It ha all the function i'm looking for in terms of referral program and the customer service Lemuel P was great, responding plus solving my issues real quick.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!