Reviews (2,598)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

September 18, 2022

Thanks Josephine. Appreciate your help!!
The customer service is GREAT and spends a lot of time helping me solve the problem.

Riendo
Hong Kong SAR
About 1 month using the app
January 3, 2019

Easy to set up, a must have for any Shopify store, can’t wait to increase sales with this app, Thank you!

River n Daisy
United States
About 1 month using the app
July 17, 2016

very intersting app which I don't regret to installed

Bargain Outlet Store
United Kingdom
About 1 month using the app
September 28, 2016

at the moment i give ya 3 stars as good tool but will see how get with it

Wellbetterknown
United Kingdom
About 1 month using the app
October 2, 2016

I love the Points system and its very easy to install! Lots of room to customize, although I gave it 4 stars because I want a lot more advanced customization options. It works fantastic best points program I've used.

Shinebalt
United States
About 1 month using the app
April 28, 2016

Excellent customer service! We haven't been able to use Swell to it's full potential yet, but the communication and care Josh provided truly made us feel like a valued customer. Very pleased to be working with them.

Keep up the great work, team!

Wecook
United States
About 1 month using the app
Edited July 28, 2016

awesome, love it, fantastic way to increase your sells, and explained easily.

I Want I Buy
Spain
About 1 month using the app
August 13, 2016

Great tool, So far it has been great, User friendly and well detailed. Glad i came across this tool and am sure our website www.carpoolessentials.com will benefit a lot from this great software.

Carpoolcomfort
United States
About 1 month using the app
Edited June 28, 2016

So Far so Good. I will give some time and give a better review at a later time

Premieringnow
United States
About 1 month using the app
January 23, 2016

This is my first review that I left for any of the apps I downloaded for Shopify. I had an issue with some font customization for their In-Page widget, I left a message in support and was replied to super fast! James took care of the issue right away for me. I was hesitant about venturing out forward to check out the rest of the Swell app because of this little issue, but it was taken care of rather quickly. I'll tell you what customer support is number one for me in any business. You got my vote Swell. :)

Bloomroot
United States
About 1 month using the app