Reviews (2,597)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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EASY TO USE!! VERY EFFICIENT AND USER FRIENDLY.
We are rewarding our customers for their purchases, loyalty and also for referring others using Swell. We are just starting this app to see its performance but we have a good feeling about it!
Swell is great and EASY to use !!
Excellent app. Very easy to use and the team behind it is very responsive. Highly recommended.
Easy to customise to fit your brand style (including nice fonts), plus a helpful and friendly customer service. Definitely recommend it to someone who wants to set up a rewards program. The free plan already has plenty of options to work with.
Edilyn was amazing! They resolved my issue so quickly and helped my site look perfect! Great customer service.
We appreciate your feedback, thank you!
After six months, I strongly do not recommend Yotpo. It's a subpar product that is clunky and all over the place. Their admin interface is mismatched and terrible. It's waaay overpriced. Their outside marketing looks good, but once under the hood, you'll regret it.
Thank you for submitting a review, and apologies for any inconveniences you may be experiencing. We're constantly working to improve our products as well as our pricing and packaging options to ensure that they're easy to use and affordable. Our records show that our team was able to assist you, but if you're still experiencing difficulties, please let us know.
Just getting started, but LOVE the ease of use and the responsiveness of their team. In this field, I think customer service is everything. THANK YOU!!
Definitely seem like this is an easy and usable app for setting up a storefront. Thank You.
We make small-batch herbal remedies for common health concerns and just launched Swell for our rewards program. It's the perfect solution for us, since we prefer rewarding customers for loyalty and social media advocacy over random discounting. It also helps us develop a more meaningful relationship with our best customers.
Setting up the app was painless, though it does take a little time if you choose to fully customize the pop-up windows and messages that users receive. We greatly appreciate the many opportunities Swell provides to tailor the app to our own brand voice. And whenever we had questions or needed help – such as crediting existing customers with accounts with points – Josh was quick to respond. (So quick, that we think he's been cloned into a team of Joshes.)
The rewards program has been live for only a couple of days, but already we're seeing customers take advantage , and the feedback is good. Once it's been running a bit longer, we'll provide an update. But so far, we're really pleased with Swell and highly recommend it.