Reviews (2,597)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
Refine
-
By rating
It's supposed to be a great app, great functions. However, a BIG drawback is that, you can't delete customers. As Shopify shop owners are under attack of phantom customers signing up with same non-sense first and last name, probably created by Bots and there's nothing Shopify can do about it, those fake customers get ported over to Rewards & Referrals by Swell's customers list and it gets really frustrating when the list is full of junks that I cannot clean up. At least Shopify customers list, I can still delete them.
It's time to update your app to enable customer list housekeeping.
pretty easy to use! Thank you!
So simple and easy to use to engage customers with store perks. I'd recommend Swell to any business looking to interact more with customers and show them that it PAYS to be loyal! :)
L'application très bien , je mets une étoile en moins car tout est en anglais et je dois tout traduire , mais elle est top et complète.
Haven't started using it, but it looks like a very good app. I would recommend it!
its a great app to extend my relationship with the customer
Amazing app this is a must for any new business
beautiful ...just simple..all in one
APPs keeps showing "we could not redeem your points" after paid for $199. The customer service is good, but the technical support is really terrible. Such a serious problem has not been resolved for a week.
Thank you for sharing your feedback with us — we're sorry to hear that you're experiencing issues with Loyalty points redemption. Our team has tried reaching out to you, but we have not heard back. Please reach out to our support team for assistance.
This app is fast and easy to help with your online store.