Reviews (2,597)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

May 13, 2019

just installed seems to be a good app. To early to see results yet. Easy to install. So I would recommend at this early point

Retrolistic
United Kingdom
13 days using the app
February 23, 2017

Dzentia on the chat line was horrible. In the middle of my chat she disconnect and did not answer my question. This shows bad customer service skills.

24hourshoppe
United States
13 days using the app
January 23, 2016

10stars coz these guys deserve it! Customer support top notch - very friendly and prompt response time. Always happy to assist with whatever request you have, even open to ideas/suggestions about adding more functions & tools. I'm in the process of removing stand alone apps in my store coz these guys have the essential tools all in one place...and MUCH MORE to come. Looking forward to it:)

Quentins Store
New Zealand
13 days using the app
December 26, 2023

Excellent Service, Gabriel assisted me twice today in adding my referral page to my website and a pop up version too! I couldn't have done it without their help! so thankyou very much :)

Livvys
Australia
13 days using the app
Yotpo - L&R replied April 19, 2024

Thank you for sharing your thoughts with us!

January 6, 2017

Great app. Really helped up build our customer base!

Ben Douglas Clothing Co
United States
13 days using the app
May 25, 2016

The whole set is so much fun. It is like playing a game with swell

Supsandpoint
United States
13 days using the app
September 21, 2016

I've used this app for quite a while now. Even tho my website isn't live yet, i can tell from reviews from family and friends that they love they idea of SWELL. It works well and customer support is one click away. Thanks swell!

Empat
Brunei
7 months using the app
May 26, 2016

Great app , definitively recommand it

Voluptia
Belgium
13 days using the app
February 21, 2018

so far they have been very easy to set up with very good descriptions of what to do. Thanks!

Robby Monroe
United States
13 days using the app
June 12, 2016

Very simple and easy to use. Eager to see how this helps my business! :)

Yoga Etc
United States
13 days using the app